Carlos Diaz
Miami Gardens,FL
Summary
Proven to enhance warehouse efficiency and teamwork at Advance Tire Wholesale, I excel in forklift operation and fostering strong colleague relationships. With a knack for surpassing picking quotas by over 20% and reducing inventory discrepancies, my adaptability and keen eye for detail ensure peak operational performance and customer satisfaction. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
21
21
years of professional experience
Work History
Order Picker Operator
Advance Tire Wholesale
08.2019 - Current
- Ensured timely order fulfillment by consistently meeting or exceeding picking quotas and deadlines.
- Assisted in minimizing product damage by carefully handling items during the picking process.
- Developed strong relationships with colleagues, fostering teamwork in achieving shared goals and objectives.
- Maintained a safe work environment with strict adherence to safety protocols and guidelines.
- Conducted periodic stock audits alongside teammates leading to proactive inventory management and reduced discrepancies.
- Proactively identified potential bottlenecks in the order picking process, implementing effective solutions to enhance overall workflow.
- Enhanced warehouse efficiency through the proficient operation of pallet jacks, forklifts, and other necessary equipment.
- Contributed to inventory control by accurately recording picked items and reporting discrepancies promptly.
- Assisted in training new employees on proper order picking techniques, processes, and equipment usage for increased efficiency across the team.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
- Interacted with guests in friendly and knowledgeable way.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Greeted customers and directed to requested products.
- Transported merchandise pallets to move in warehouse.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Merchandiser
Iberia
06.2016 - 03.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Established strong vendor relationships to maintain and support business.
- Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
- Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
- Created visual displays to highlight new and featured products.
Stocker
Sedanos
05.2003 - 01.2012
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Greeted store customers and discussed needs.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Checked product levels and recommended new purchases.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ06.1997
Skills
- Loading and unloading
- Shipping and receiving
- Packaging and Labeling
- Warehouse Navigation
- Order Picking
- Forklift Operation
- Hand-Eye Coordination
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Dependable and reliable
- Attention to Detail
- Excellent Communication
- Multitasking Abilities
- Team Collaboration
- Active Listening
- Effective Communication
- Customer Relationships
- Adaptability and Flexibility
- Heavy Lifting
- Stocking
- Relationship Building
- Stocking and Replenishing
- Merchandise Stocking
- Cash Register Operations
- Interpersonal Skills
- Professionalism
- Adaptability
- Written Communication
- Forklift safety and operation
- Merchandising and Display
- Retail Merchandising
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Picker Operator
Advance Tire Wholesale
08.2019 - Current
Merchandiser
Iberia
06.2016 - 03.2018
Stocker
Sedanos
05.2003 - 01.2012
High School Diploma -
William L Dickinson High School
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