Carlos Diaz
Lake Forest,CA
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork. Proven ability to enhance operational efficiency and maintain high-quality standards. Skilled in cash handling and problem-solving, consistently delivering exceptional service and fostering positive customer relationships. Committed to safety and organization in all work environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Shell Gas Station
05.2025 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Construction Worker
Modern Construction Specialties
01.2019 - 04.2025
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Managed inventory of construction materials, minimizing waste and reducing costs.
Assembler
Amp Research
08.2021 - 10.2022
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Collaborated with team members to improve production processes and maintain quality standards.
- Improved product quality with meticulous attention to detail during assembly.
Warehouse Worker
Balboa Water District
03.2017 - 02.2018
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Reduced waste, implementing recycling procedures for packaging materials.
Education
No Degree - Business
Santa Ana College
Santa Ana, CANo Degree -
El Modena Highschool
Orange, CANo Degree -
Orange High School
Orange, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Heavy lifting
- Attention to detail
- Worksite safety
- Materials loading and transportation
- Packaging and labeling
- Self-motivated and disciplined
- Cleaning and organizing
- Cash handling
Timeline
Sales Associate
Shell Gas Station
05.2025 - 07.2025
Assembler
Amp Research
08.2021 - 10.2022
Construction Worker
Modern Construction Specialties
01.2019 - 04.2025
Warehouse Worker
Balboa Water District
03.2017 - 02.2018
No Degree - Business
Santa Ana College
No Degree -
El Modena Highschool
No Degree -
Orange High School
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