Carlos Dominguez De La Rosa
Sacramento,CA
Summary
Adaptable professional with a strong track record of quickly mastering new skills in fast-paced environments. Possesses exceptional time management and organizational abilities, contributing effectively to team success and enhancing operational efficiency. Committed to continuous learning while delivering outstanding customer service and fostering positive experiences. Actively seeking entry-level opportunities to leverage these skills in a growth-oriented role.
Overview
6
6
years of professional experience
Work History
Dispatch/ Fleet /Patrol Corporal
Allied Universal Security Services
Sacramento, CA
12.2021 - Current
- Started as Security Professional in December 2021, promoted to Site Supervisor by April 2022.
- Advanced to Lead Corporal role overseeing Dispatch, Fleet, and Patrol operations as of January 2023.
- Managed overall functioning of Dispatch, Fleet, and Patrol units.
- Responsibilities include:
- Managed and coordinated efforts of a six-person group in dispatch.
- Led efforts to manage and maintain fleet standards for 300 vehicles across branches with a two-member Fleet team.
- Directed coordination and performance management for patrol staff.
- Directed weekly allocation of more than 3,500 hours.
- Spearheaded a successful project to minimize vehicle-related costs and maintenance tasks.
- Implemented initiative reducing vehicle maintenance expenses by 54.4% within the initial months.
- Handled alarm responses and managed service call tasks.
- Directed teams to maintain protection of facilities.
- Performed service quality follow-ups to ensure customer satisfaction.
- Supported Patrol Unit Crew during high-pressure encounters with transients, law enforcement, and client outreach.
- Engaged in cross-training to support the dispatch of open shifts.
Farmer's Market Vendor
Jacob Farms
Los Banos, CA
12.2018 - 09.2021
- Achieved a 10% uptick in customer satisfaction via bespoke service and product advice.
- Oversaw farm stand operations, ensuring all safety standards were upheld.
- Led a duo of employees, mentoring to boost sales performance.
- Studied sales metrics to detect trends and design specialized marketing plans.
- Boosted sales by 15% with strategic product placements and marketing efforts.
- Collected payments from customers using cash registers or other payment processing systems.
- Kept accurate records of sales transactions throughout the day.
- Followed proper sanitation procedures while handling food items.
- Prepared fresh produce for sale each day.
Front Desk Receptionist
Trendy Shapeware
Los Banos, CA
11.2018 - 09.2021
- Assured a welcoming experience for visitors, fostering a favorable impression.
- Scheduled appointments efficiently and timely.
- Maintained a clean and organized reception area, creating a welcoming environment.
- Processed payments, maintained petty cash, and ordered office supplies.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Responded to customer inquiries via phone, email, and in person.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Education
High School Diploma -
Los Banos High School
Los Banos, CA06-2021
Skills
- Communication (Networking, Collaboration)
- Service-Oriented Communication
- Sales Expertise
- Market Research Proficiency
- Inventory Optimization
- Effective Time Management
- Workflow Streamlining
- Cost Allocation
- Statistical Analysis
- Collaborative Leadership
- Operational Oversight
- Skilled in Conflict Resolution Strategies
- Fleet Operations Management
- Operational Dispatching
- Dispatch Management
Accomplishments
- CALSAGA Life Saving Award
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Dispatch/ Fleet /Patrol Corporal
Allied Universal Security Services
12.2021 - Current
Farmer's Market Vendor
Jacob Farms
12.2018 - 09.2021
Front Desk Receptionist
Trendy Shapeware
11.2018 - 09.2021
High School Diploma -
Los Banos High School
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