Carlos Dotel
Minneapolis,MN
Summary
Reliable store manager with several years in sales and progressive leadership roles.Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams. Dynamic Property Manager with O.I.G. Holdings, skilled in tenant relations and budget management. Proven track record in enhancing tenant satisfaction and streamlining property maintenance. Adept at conflict resolution and team leadership, successfully implementing marketing strategies that increased occupancy rates. Committed to fostering positive relationships and driving operational excellence.
Overview
7
7
years of professional experience
Work History
Property Manager
O.I.G holdings
Minneapolis, Minnesota
03.2023 - 06.2025
- Managed tenant relations and resolved issues promptly to ensure satisfaction.
- Oversaw property maintenance schedules and coordinated repairs with vendors.
- Conducted regular property inspections to identify maintenance needs and safety concerns.
- Processed rental applications and screened potential tenants for suitability.
- Maintained accurate records of leases, tenant communications, and financial transactions.
- Implemented marketing strategies to attract prospective tenants effectively.
- Collaborated with accounting teams to manage budgets and track expenses efficiently.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Sales Manager
t mobile by wrieless lifestyle
Chaska, Minnesota
11.2019 - 02.2023
- Led team meetings to discuss sales strategies and targets.
- Developed relationships with clients through effective communication.
- Assisted in creating marketing materials to promote products.
- Collaborated with cross-functional teams to enhance product offerings.
- Trained new sales staff on company policies and procedures.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Handled inventory control and organized stock replenishment processes.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Asphalt Laborer
cs blacktopping
Minneapolis, Minnesota
04.2018 - 11.2019
- Mixed and poured asphalt materials for various construction projects.
- Operated heavy machinery for asphalt paving and repair tasks.
- Collaborated with team members to complete projects efficiently and on time.
- Communicated effectively with supervisors regarding project progress and needs.
Education
High School Diploma -
Park Center
Brooklyn Park, MN06-2017
Skills
- Tenant relations and lease administration
- Property maintenance and inspections
- Rental application screening
- Budget and financial management
- Customer relationship management
- Effective communication skills
- Problem solving and decision-making
- Time management strategies
- Sales forecasting and analysis
- Team leadership and staff training
- Conflict resolution techniques
- Performance evaluation and goal setting
- Visual merchandising and inventory control
- Store maintenance and operations
Accomplishments
- Top sales associate in the state 2018 most activated new lines and add a line
- Top store in 2019 in the country 418% to goal
- pinnacle award in 2020
Languages
Spanish
Native/ Bilingual
Timeline
Property Manager
O.I.G holdings
03.2023 - 06.2025
Sales Manager
t mobile by wrieless lifestyle
11.2019 - 02.2023
Asphalt Laborer
cs blacktopping
04.2018 - 11.2019
High School Diploma -
Park Center
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