Carlos Escalante
Chicago,IL
Summary
Técnico automotriz, encargado del área de mantenimiento automotriz.
Preparación emsamblaje y pintura de vehículos pesados.
Preparación, pintura de casas apartamentos.
Overview
5
5
years of professional experience
Work History
Freight Conductor
Ventas Y Servicios Varios
08.2013 - 07.2015
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with clients.
- Ensured compliance with federal regulations by staying up-to-date on industry changes and implementing necessary adjustments.
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
Técnico Superior Universitario Automotriz
Carbonorca C.A
07.2010 - 04.2013
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tested components and systems to evaluate performance and identify concerns.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Implemented, configured, and optimized safety standards.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Drafted preventive maintenance schedule to support equipment longevity.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Contributed to the development of company-wide best practices as a subject matter expert in various technical areas.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
- Held final approval on diagnostic testing results for new and in-use Product or Service.
- Managed, fixed and maintained up-to-date knowledge on Type systems.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Streamlined inventory management by implementing an efficient tracking system for tools, parts, and supplies.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
- Monitored ticket resolution rates, confirming quick, and effective technical service call outcomes.
Education
Técnico Superior Universitario - Automotive Mechanics
U.E. Caura
Bolívar, Venezuela 01.2006
Skills
- Logbook Maintenance
- Route Planning
- Weather Condition Adaptation
- Hazardous Materials Handling
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of staff members.
- Resolved product issue through consumer testing.
Timeline
Freight Conductor
Ventas Y Servicios Varios
08.2013 - 07.2015
Técnico Superior Universitario Automotriz
Carbonorca C.A
07.2010 - 04.2013
Técnico Superior Universitario - Automotive Mechanics
U.E. Caura
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