Summary
Overview
Work History
Education
Skills
Professional Development Courses
Languages
Timeline

Carlos Escobedo

Houston ,TX

Summary

Goal-oriented manager with distinguished experience in telecommunication industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

14
14
years of professional experience

Work History

Director of Enterprise Sales

FiberLight
01.2024 - Current
    • Spearheaded the development and execution of comprehensive sales strategies, surpassing the company's quarterly targets by 20% and contributing to significant year-over-year revenue growth.
    • Directed sales team in a high-growth telecom environment, with training and mentoring programs that elevated performance and fostered a competitive, achievement-driven culture.
    • Cultivated strong enterprise client partnerships, leading to a 30% increase in account retention through strategic relationship building and tailored technology solutions.
    • Acted as a central communication point between sales, marketing, and product teams, streamlining processes for successful campaign launches targeting telecom markets.
    • Leveraged advanced technology and analysis tools for sales optimization, improving campaign efficiency and reducing customer acquisition costs by 25%.

Business Sales Manager

Sparklight, a division of Cable One Inc.
07.2021 - 12.2023
  • Oversee and lead a high-performing sales team of five members, driving revenue growth and achieving sales targets through effective coaching, membership, and performance management while fostering a collaborative and results-oriented team culture and successfully expanding the customer base.
  • Create, review, and manage budgets, financial forecasts, and capital expenditures to increase market-based average revenue per user favorably.
  • Engage in strategic collaboration with regional economic development divisions, regional chambers of commerce, C-level clients, and community leaders to foster vital relationships, expand networks, and proactively identify business growth opportunities.
  • Establish and nurture strong internal relationships with key management personnel in the Engineering, Operations, IT, Marketing, and Product departments to promote cross-team collaboration, develop plans, and coordinate activities to ensure a great customer experience.
  • Increased emerging (EPON) market revenue by 340%, increased ARPU by 137%, exceeded sales targets by 122% against call center quota and expanded team size by more than 50%.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew businesses by adopting a market expansion strategy to serve different customer needs.

Business Development Manager

Comcast Corporation
01.2014 - 07.2021
  • Developed strategic relationships with diverse clients in the C-Class category representing over 80 accounts within Houston's multi-dwelling market and applied extensive sales experience to negotiate and leverage sales to meet goals, which resulted in increased penetration rates for the company.
  • Collaborated with both internal and external field and technical teams to develop and execute business plans and ensure efficient execution of multiple projects, which resulted in a 5% increase in revenue from television subscribers and $20mm in total earnings.
  • Maintained up-to-date industry knowledge of recent developments and utilized knowledge to plan and identify business opportunities strategically.
  • Consistently placed within the organization's top 2% of marketing managers continuously.

Sales Manager

AT&T Inc.
01.2010 - 01.2014
  • Led a high-performing sales team, drove revenue growth, and exceeded sales targets through adequate supervision, coaching, evaluations, performance management, and motivation.
  • Generated revenue of over $5 million year-over-year and performed in the top 10% of a market of 250 stores in South Texas.
  • Developed and executed sales strategies to expand the customer base, enhance customer loyalty, increase market share, and cultivate strong relationships with key customers and strategic partners, fostering long-term partnerships and driving business growth.
  • Monitored market penetration and financial results of product and service offerings, prepared and presented sales forecasts, and developed plans to achieve team objectives.

Education

Bachelor of Business Administration - Finance and Entrepreneurship

University of Houston, C.T. Bauer College of Business, Houston, TX
01.2011

Skills

  • Deal Closing
  • Sales Lifecycle Management
  • Negotiation expertise
  • Sales Presentations
  • Salesforce proficiency
  • Marketing Strategy Development
  • Operating Procedures and Policies
  • Sales Analysis
  • Organizational change management

Professional Development Courses

  • Creating R3 Value, Acclivus
  • Exploring Leadership Learning Journey, NoveEd

Languages

Spanish
Native or Bilingual

Timeline

Director of Enterprise Sales - FiberLight
01.2024 - Current
Business Sales Manager - Sparklight, a division of Cable One Inc.
07.2021 - 12.2023
Business Development Manager - Comcast Corporation
01.2014 - 07.2021
Sales Manager - AT&T Inc.
01.2010 - 01.2014
University of Houston, C.T. Bauer College of Business - Bachelor of Business Administration, Finance and Entrepreneurship
Carlos Escobedo