Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Carlos Espinosa

Miami,Florida

Summary

Dynamic leader skilled in project management and process improvement, with a proven track record of enhancing productivity and fostering team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Account Manager

Fortun & Co.
04.2025 - Current
  • Manage commercial insurance accounts, including COIs, endorsements, renewals, and policy servicing.
  • Ensure compliance with contractual insurance requirements for clients in industries such as hospitality, construction, and gaming.
  • Support producers in client retention through responsive service and accurate documentation.
  • Coordinate with carriers to resolve claims, bind policies, and process endorsements.

Manager

The Henry
04.2025 - Current
  • - Develop and implement strategies to optimize processes, driving commercial success and achieving key performance indicators (KPIs).
  • - Manage relationships with key clients, ensuring their satisfaction and retention through personalized service.
  • - Oversee daily operations, including staff management, resource allocation, and quality control.
  • - Conduct performance evaluations and provide coaching to team members, resulting in a 90% increase in team productivity.

Accounting Analyst

Mercedes-Benz Group Services
09.2020 - 10.2024
  • - Analyzed and managed budgets, financial reports, and revenue forecasts to support decision-making.
  • - Collaborated with global teams to streamline financial processes and enhance reporting accuracy.
  • - Implemented cost-saving strategies that reduced operational expenses by 25% annually.
  • - Produced detailed financial models and reports for senior management, contributing to improved financial planning and strategy.
  • - Coordinated audits and ensured compliance with corporate and regulatory standards.
  • - Worked with cross-functional teams to ensure seamless financial operations and optimize resource allocation.

Hotel Reservations agent

Meliá
08.2018 - 09.2020
  • - Responsible for generating new business and managing relationships with corporate clients in the hospitality industry.
  • - Conducted market research to identify trends and competitive pricing strategies, enhancing profitability.
  • - Delivered presentations and negotiated contracts with international clients, resulting in significant revenue growth.
  • - Collaborated with marketing teams to create customized promotional campaigns, increasing brand visibility and client engagement.

Translator and Interpreter

Berliner Missionswerk
09.2017 - 08.2018
  • - Translated high-complexity documents and communications between English, Spanish, and German, ensuring accuracy and cultural relevance.
  • - Coordinated with various departments to ensure consistency and precision in translation for reports and publications.
  • - Assisted in interpreting during meetings and events, supporting effective cross-cultural communication.
  • - Contributed to the organization's multilingual communication efforts, helping expand its reach and impact.

Education

TELF English -

TELF, London
08.2021

Degree in German and Italian Philology - Linguistics, Didactics, Translation and Interpretation

Humboldt Universität zu Berlin, Berlin
09.2014

Skills

  • Leadership
  • Communication
  • Problem Solving
  • Attention to Detail
  • Analytical Skills
  • Time Management

Certification

  • Florida 4-40 Customer Representative License – Active
    Florida Department of Financial Services | Issued: [April, 2025]

Languages

Spanish - Native
German - Advanced
Italian - Advanced
English - Advanced

Timeline

Assistant Account Manager - Fortun & Co.
04.2025 - Current
Manager - The Henry
04.2025 - Current
Accounting Analyst - Mercedes-Benz Group Services
09.2020 - 10.2024
Hotel Reservations agent - Meliá
08.2018 - 09.2020
Translator and Interpreter - Berliner Missionswerk
09.2017 - 08.2018
Humboldt Universität zu Berlin - Degree in German and Italian Philology, Linguistics, Didactics, Translation and Interpretation
TELF - TELF English,

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