Carlos Estrada
Summary
High-performing professional with a growth mindset and diverse experience across product validation testing, sales, and team leadership. Thrives in high-pressure environments, combining technical troubleshooting skills with strong people management capabilities. Seeking a challenging role to leverage cross-functional expertise and drive continuous improvement.
Overview
5
5
years of professional experience
Work History
Test Technician II
Zebra Technologies Corporation
Lincolnshire, IL
09.2024 - Current
- Accelerated product time-to-market by 20% by optimizing test workflows and identifying bottlenecks to consistently beat project deadlines and satisfy customer demands.
- Collaborated with engineers and led extensive testing on new products before release, ensuring compliance with industry standards and client expectations.
- Supported the launch of new products by validating specifications against customer requirements.
- Conducted root cause analysis on failed tests, effectively addressing design flaws or manufacturing issues before releasing products into the market.
- Tested printers using different media, print modes, and environmental conditions.
- Enhanced printhead lifespan accuracy metrics by 40% through microscopic failure analysis using MicroVu precision measurement machine.
Repair Technician/Test Technician
Foxconn Industrial Internet
Mt Pleasant, WI
08.2023 - 06.2024
- Tested, diagnosed and repaired for over 50 defective motherboards with a 85% daily completion rate.
- Repaired RMA returns defective circuit boards and electronic products.
- Reduced downtime by 20% with regular preventive maintenance on testing fixtures.
- Streamlined issue resolution by documenting troubleshooting steps, root cause identification, and implemented solutions.
- Interpreted electronic schematics and CAD files to support repair tasks.
- Maintained detailed records of repairs and parts inventory for accurate documentation purposes.
Sales Floor Supervisor
The North Face Inc.
Pleasant Prairie, WI
10.2022 - 07.2023
- Manage inventory control, cash control, and store opening/closing procedures.
- Resolved customer complaints while adapting policies to align with evolving needs.
- Maintained operating schedules to provide effective coverage for key areas.
- Collaborated with management to enhance strategies achieving operational objectives.
Assistant General Manager
LA Fitness
Round Lake, IL
04.2022 - 09.2022
- Mentored 80% of staff to enhance skills and achieve daily targets, through hands-on leadership.
- Managed membership inquiries and provided information on services offered.
- Resolved escalated customer concerns professionally, maintaining customer trust and safeguarding business reputation.
- Implemented marketing strategies to promote gym services and events.
- Assisted various departments as needed to support overall operations.
Assistant Personal Training Director
LA Fitness
Waukegan, IL
05.2021 - 04.2022
- Achieved sales goals increasing revenue by 150% for top accounts and expanding personal sales portfolio.
- Identified over 100 client needs, strengthening professional relationships and driving sales opportunities.
- Assessed client goals and needs through direct communication, enhancing personalized fitness plans.
- Cultivated member relationships, promoting facility offerings and addressing health or exercise inquiries.
- Managed fitness facility while verifying safe and clean environment.
Skills
- Product/Design Validation testing
- Data and Failure analysis
- Test documentation and reporting
- Employee Development and Training
- POS proficiency
Timeline
Test Technician II
Zebra Technologies Corporation
09.2024 - Current
Repair Technician/Test Technician
Foxconn Industrial Internet
08.2023 - 06.2024
Sales Floor Supervisor
The North Face Inc.
10.2022 - 07.2023
Assistant General Manager
LA Fitness
04.2022 - 09.2022
Assistant Personal Training Director
LA Fitness
05.2021 - 04.2022