Highly-motivated employee/Supervisor with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills;demonstrated track record of achievement over the years of experience in the criminal justice system.. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Lance Corporal Correctional Officer
Lebanon County Correctional Facility
Lebanon, PA
02.2024 - Current
Supervise over 20 Officer on duty.
Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
Coordinated investigations into criminal activities committed by inmates or staff members.
Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
Established effective working relationships with local law enforcement agencies when necessary.
Addressed complaints from visitors concerning potential violations of prison policy or procedure.
Conducted random searches for contraband items such as weapons or drugs.
Ensured compliance with departmental policies, regulations and procedures.
Reviewed incident reports and other documentation submitted by subordinates.
Facilitated communication between inmates, family members, attorneys and other external parties.
Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
Investigated allegations of misconduct by inmates and staff members.
Supervised subordinate officers in their daily duties.
Supervised visitation and checked visitors for proper identification and contraband.
Conducted daily briefings to pass on pertinent info to oncoming shifts.
Conducted urinalysis tests on inmates to test for illicit drugs.
Prepared written reports concerning inmate's misconduct.
Diffused disruptive behavior by verbal interventions.
Issued security badges and passes to guests and visitors.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Supervised and made cell assignments.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Used weapons (Fire Arms), handcuffs and physical force to maintain discipline and order among prisoners.
Assigned inmates to open and appropriate housing units.
Conducted scheduled headcounts to verify presence of prisoners.
Settled disputes between inmates.
Monitored CCTV systems for suspicious activity and responded accordingly.
Used weapons (Fire Arms), handcuffs and physical force to maintain discipline and order among prisoners.
Correctional Officer
Lebanon County Correctional Facility
Lebanon, PA
05.2022 - Current
Performing journeyman level of work in the care, custody, control and non-professional counseling of inmates at the County correctional facility.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Applied non-violent response tools and physical restraint during problematic situations.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Maintained detailed logs of inmate behavior, incidents, and daily activities.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Conducted headcounts to ensure that all inmates were accounted for.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
Supervised inmates during day-to-day activities.
Correctional Officer
Hampshire County Sheriff's Office and House of Corrections
Northampton, MA
01.2022 - 05.2022
Enforcing rules and maintaining order within jails or prisons.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Juvenile Justice Program Supervisor
CENTER OF HUMAN DEVELOPMENT (CHD)
Springfield, MA
05.2020 - 05.2022
Supervising and managing resident behavior in a residential program detention/treatment setting.
Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
Facilitated communication between detainees and their families when appropriate.
Reported incidents of misconduct or violations of policy to supervisors.
Ensured a safe environment was maintained within the facility at all times.
Intervened during crisis situations involving detainees to de-escalate potential conflicts.
Encouraged positive behaviors among detained juveniles through rewards systems.
Provided emotional and physical support to juveniles in detention facilities.
Assisted in developing rehabilitation plans for juvenile offenders.
Developed relationships with both staff members and inmates in order to provide an open line of communication.
Performed administrative tasks such as filing paperwork and updating records.
Conducted security checks on the facility grounds and surrounding areas.
Assisted with resolving disputes between detainees peacefully.
Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
Followed medical orders and dispensed medications, when needed.
Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
Observed and recorded progress of each juvenile offender.
Conducted fire, safety and sanitation inspections.
Used appropriate means to discipline prisoners.
Served meals and dispensed medications to inmates.
Took prisoners into custody and escorted to locations within and outside facility.
Transport resident to meetings, appointment, etc as need it
Senior Direct Care Worker
Gandara Center
10.2019 - 10.2021
Supervising and managing resident behavior in a residential program, providing counseling and advocacy services.
Assisted in developing life skills training programs tailored specifically for each client's needs.
Served meals in a timely manner while enforcing mealtime regulations for inmates.
Monitored court proceedings for juveniles, providing support during hearings and sentencing.
Assisted in developing treatment plans for juveniles in detention or probation programs.
Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
Facilitated communication between detainees and their families when appropriate.
Assisted with resolving disputes between detainees peacefully.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Served meals and dispensed medications to inmates.
Guarded facility entrances to screen visitors.
Instructed inmates in work assignments and explained tasks.
Tracked progress on projects and provided timely feedback to staff members.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Assistant Program Director(Interim)
Gandara Center
Chicopee, MA
06.2021 - 08.2021
Collaborating with program manager to come up with schedule and budget, overseeing operations, and providing high-quality care to individuals served in the program.
Coordinated with external organizations to facilitate collaborations that would benefit the program.
Developed evaluation metrics for assessing impact of program activities on target populations.
Monitored program budgets to ensure fiscal responsibility and accuracy.
Collaborated with program manager to come up with schedule and budget.
• Produced mitigation plans and helped identify any risks associated with safety and security
• Conducted meetings with staff and clients to discuss needs and requirements.
• Organized and updated all documents related to project.
• Providing high-quality, community-based care to all individuals served in the program.
• Overseeing the overall administrative supervision off team staff and functions, including hiring employees, supervision, training, and giving orientation to the staff
• Developing and overseeing the program quality and development by implementing policies and procedures.
• Assisting in the development and ongoing review of treatment plans for individuals served.
• Acting as a liaison between all agencies and programs. ( DCF, DYS) Responded to crisis situations when severe mental health and behavioral issues arose.
• Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
• Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
Hub Coordinator/Site Director/Assistant Camp Director
YMCA greeters of Springfield
08.2016 - 01.2020
Resolved customer complaints in an effective manner by providing timely solutions.
Promoted parent and teacher partnerships and communications to support students educational goals.
• Counseled students in career planning, job placement and academic goals.
• Designed and implemented marketing plan to increase attendance through multiple sources, including social media, email and newsletters, increasing attendance.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
• Promoted monthly events and activities to increase participation and revenue. • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Assisted in coordinating, planning and direction of daily activities for participants aged 6 Years old to 16 years old, working within set budget.
• Maintained and reviewed records and evaluations of staff, programs and related infrastructure.
• Scheduled regular staff meeting to discuss curriculum and activities for implementation.
• Produced forms, letters and documents needed for camp implementation
• Managed camp's budget and maintained and stocked all supplies and equipment.
• Assisted Executive Director in orienting and training camp staff on program and procedures
Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
H.S Commerce
Springfield, MA
06-2014
Psychology
Reading Area Community College
Reading, PA
Skills
Reporting requirements understanding
Operational leadership background
Strategic planning expertise
Document management skills
Staff training experience
Staff development expertise
Program management
Policy and procedure improvements
Adolescent Development
Crisis intervention
Criminal law knowledge
Counseling
Fluent in Spanish
Computer skills
First Aid/CPR
Friendly, positive attitude
Work ethic
Analytical Thinking
Critical Thinking
Problem-Solving
Verbal Communication
Decision-Making
Task Prioritization
Languages
Spanish
Professional
English
Professional
Timeline
Lance Corporal Correctional Officer
Lebanon County Correctional Facility
02.2024 - Current
Correctional Officer
Lebanon County Correctional Facility
05.2022 - Current
Correctional Officer
Hampshire County Sheriff's Office and House of Corrections
01.2022 - 05.2022
Assistant Program Director(Interim)
Gandara Center
06.2021 - 08.2021
Juvenile Justice Program Supervisor
CENTER OF HUMAN DEVELOPMENT (CHD)
05.2020 - 05.2022
Senior Direct Care Worker
Gandara Center
10.2019 - 10.2021
Hub Coordinator/Site Director/Assistant Camp Director
YMCA greeters of Springfield
08.2016 - 01.2020
High School Diploma -
H.S Commerce
Psychology
Reading Area Community College
Similar Profiles
Victoria MoralesVictoria Morales
Correctional Officer at Schuylkill County PrisonCorrectional Officer at Schuylkill County Prison