Carlos Fernandez
Glen Cove
Summary
Experienced law enforcement officer with a strong background in criminal investigations and community outreach at Glen Cove Police Department. Bilingual in Spanish, with a track record of successful problem-solving and crisis management. Prioritizes teamwork and officer safety while effectively following leadership directives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Police Officer
Glen Cove Police Department
Glen Cove
05.2014 - Current
- Protected citizens by preventing crime, enforcing laws, and arresting more than 230 suspects.
- Assisted in serious offense investigations, including attempted murder, and gun possession.
- Gathered evidence, interviewed victims, and interrogated suspects to conduct thorough criminal investigations, successfully obtaining admission statements in some cases.
- Normalized contact with wanted suspects, encouraging voluntary surrender to enhance officer safety.
- Monitored traffic violations and issued more than 1,700 citations. Monitored parking violations and issued more than 1,100 citations.
- Engaged with community members to build trust and gather information, which was crucial in developing leads in a homicide investigation.
- Utilized confidential informants in drug trafficking investigations, disrupting multiple dealer transactions.
- Mentored new officers on departmental procedures and safety protocols, in compliance with department standards.
- Delivered community conferences on fraud prevention and youth drug use awareness, reducing related incidents.
Teacher
New York City Board of Education
New York
08.2007 - 05.2014
- Educated students in multiple subjects, developing lesson plans and fostering a positive learning environment.
- Managed classroom dynamics, resolving conflicts and mentoring students, honing skills in communication and leadership applicable to team supervision in law enforcement.
- Collaborated with colleagues and parents to support student success, building trust and promoting community engagement.
Emergency Department (ED) Representative
Glen Cove Hospital
Glen Cove
01.2002 - 01.2007
- Assisted in patient intake and administrative support in a high-pressure emergency setting, ensuring efficient operations and compliance with protocols.
- Handled sensitive interactions with patients and families, demonstrating crisis management and de-escalation skills transferable to policing.
- Coordinated with medical staff to facilitate care, improving response times and patient outcomes.
Customer Service Representative / Teller / Head Teller / Assistant Manager
Citibank
New York
01.1999 - 01.2002
- Progressed through roles managing customer transactions, leading teller teams, and overseeing branch operations.
- Supervised staff as Assistant Manager, training employees and resolving issues, developing leadership abilities in high-volume environments.
- Handled fraud detection and customer disputes, enhancing investigative and interpersonal skills relevant to law enforcement.
Education
M.Ed. - Education
Lehman College
Bronx, NY01.2010
Bachelor of Arts - Psychology
SUNY Old Westbury
Old Westbury, NY12-2006
High School Diploma -
Glen Cove High School
Glen Cove, NY01.1996
Skills
- Bilingual (English and Spanish - fluent in speaking, reading, and writing
- Effective interviewing
- Community engagement
- Evidence gathering
- Leadership development
- Stress management
- Emergency response and crisis intervention
- Conflict resolution and de-escalation
- Criminal investigations and report writing
- Proficiency in police reporting software (Zuercher)
- Human relations
- Integrity and honesty
- Officer training
- Patience and empathy
- Exceptional problem solver
Certification
• Field Training Officer
• Desk Officer
• Radar Certified
• G.R.E.A.T. (Gang Resistance Education and Training) Officer Certification
• Drug Testing & Identification, U.S. Drug Enforcement Administration (DEA), 10/01/14
• Arresting Communication (16 hours), Calibre Press, 01/01/17
• Stolen Auto and Forged Plates Training
• Central American & Mexican Gangs on the East Coast Conference, MAGLOCLEN, 09/01/19
• 26th Narcotic Investigators Information Sharing Conference, MAGLOCLEN, 10/01/19
• Desk Officer
• Radar Certified
• G.R.E.A.T. (Gang Resistance Education and Training) Officer Certification
• Drug Testing & Identification, U.S. Drug Enforcement Administration (DEA), 10/01/14
• Arresting Communication (16 hours), Calibre Press, 01/01/17
• Stolen Auto and Forged Plates Training
• Central American & Mexican Gangs on the East Coast Conference, MAGLOCLEN, 09/01/19
• 26th Narcotic Investigators Information Sharing Conference, MAGLOCLEN, 10/01/19
Community Service
- Board Member, Glen Cove Day Care, 01/01/18, Present
- Member, Building Level Emergency Response Team (B.L.E.R.T.), 01/01/23, Present
- Soccer Coach, Glen Cove Jr Soccer League, 01/01/24, Present
Awards
- Life Saver Award, Glen Cove Police Department, 05/01/24
- Commendation for Drug Investigation, 05/01/19
- Commendation for Vehicle Larcenies, 04/01/20
- Commendation for Burn Victim Assistance, 03/01/18
- Commendation for Arson Investigation, 03/01/18
- Commendation for Blackmail Case, 05/01/18
- Commendation for Elderly Scam Prevention, 03/01/16
- Commendation for Student Thefts, 01/01/16
- Chief's Excellence Award (Cop of the Year), Nassau County Municipal Police Chiefs Association, 04/01/19
- Multiple Certificates for Excellent Police Duty, 01/01/16 - 12/31/23
Accomplishments
Multiple Excellent Police Duty Awards (10)
Timeline
Police Officer
Glen Cove Police Department
05.2014 - Current
Teacher
New York City Board of Education
08.2007 - 05.2014
Emergency Department (ED) Representative
Glen Cove Hospital
01.2002 - 01.2007
Customer Service Representative / Teller / Head Teller / Assistant Manager
Citibank
01.1999 - 01.2002
M.Ed. - Education
Lehman College
Bachelor of Arts - Psychology
SUNY Old Westbury
High School Diploma -
Glen Cove High School