Carlos Figueroa
Orlando,FL
Summary
Reliable employee with years of experience. Skilled in maintenance, dispatching, security and other hospitality services. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude. Skilled in safely operating floor polishers, moving heavy furniture and repairing walls and ceilings. A team player with the ability to handle multiple projects and ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Maintenance Engineer
The Landy Hotel
06.2024 - 12.2024
- Resolved customer complaints in prompt, polite and professional approach.
- Performed preventive maintenance and repairs on various types of equipment.
- Executed tasks within time and budget constraints.
Maintenance Engineer
The Celeste Hotel
01.2022 - 02.2024
- Positively engaged with customers and maintained professional appearance as company representative.
- Performed preventive maintenance and repairs on various types of equipment.
- Rewired and replaced faulty electrical components and equipment.
- Trained staff on equipment maintenance and safety procedures.
Security Dispatcher
Westgate Resorts Vacation Villas
10.2018 - 01.2020
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Collaborated closely with supervisory staff to address any issues or concerns related to dispatcher performance or procedural compliance promptly and effectively.
- Assisted in emergency situations, coordinating resources and providing critical information to first responders.
Education
Cypress Creek High School
Orlando, FL03.2011
Skills
- Clear Communication
- Facilities Painting and Repair
- Hand and power tool use
- Decision-Making
- Preventive Maintenance
- Workload Management
- Work Order Management
- Work Crew Dispatch
Languages
Spanish
Native or Bilingual
English
Full Professional
Skills
- Customer Service
- Computer Skills
- Troubleshooting
- Dry wall/Renovation
- Painting
- Electical & Plumbing
Timeline
Maintenance Engineer
The Landy Hotel
06.2024 - 12.2024
Maintenance Engineer
The Celeste Hotel
01.2022 - 02.2024
Security Dispatcher
Westgate Resorts Vacation Villas
10.2018 - 01.2020
Cypress Creek High School
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