Detail-oriented Accreditation Specialist with a strong background in policy development and regulatory compliance. Proven success in facilitating communication and streamlining processes to enhance organizational readiness for accreditation.
Overview
17
17
years of professional experience
Work History
Accreditation Specialist
Children's Health
Plano, Texas
03.2010 - 07.2025
Developed accreditation policies to enhance compliance with healthcare standards.
Coordinated accreditation surveys to assess organizational readiness and adherence.
Reviewed documentation for accuracy to support successful accreditation applications.
Collaborated with interdisciplinary teams to implement best practices in patient care standards.
Conducted training sessions for staff on accreditation processes and requirements.
Monitored regulatory changes to ensure ongoing compliance with healthcare guidelines.
Facilitated communication between departments to streamline accreditation efforts effectively.
Prepared comprehensive reports on accreditation status for leadership review and planning.
Reviewed documentation submitted by programs seeking initial or continued accreditation status.
Resolved issues that arose during the review process in a timely manner.
Advised administrators on ways to improve processes in order to maintain compliance with applicable laws and regulations.
Conducted research and prepared reports on accreditation standards for various organizations.
Collaborated with faculty, staff, and other stakeholders to ensure successful completion of the accreditation process.
Service Representative
Staybridge Suites Hotel
Denton, Texas
01.2009 - 11.2011
Assisted guests with check-in and check-out processes efficiently.
Responded to guest inquiries and resolved issues promptly.
Managed reservations using hotel management software effectively.
Provided information about local attractions and services to guests.
Collaborated with housekeeping to ensure room readiness for arrivals.
Handled guest complaints with empathy and professionalism.
Maintained cleanliness in the front desk area and lobby environment.
Coordinated with team members to enhance overall guest experience.
Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
Managed incoming calls from customers seeking assistance with their orders or other services.
Escalated complex issues and set up appointments for further service.
Worked closely with supervisors to ensure that tasks were completed according to company standards.
Enrollment Coordinator
Brookhaven College
Farmers Branch, Texas
04.2009 - 05.2010
Coordinated student enrollment processes for diverse academic programs.
Managed communication with prospective students and families regarding admissions procedures.
Developed informational materials to support recruitment efforts and student engagement.
Assisted in planning and executing enrollment events and campus tours.
Collaborated with academic advisors to streamline enrollment workflows and services.
Maintained accurate student records in the college's enrollment management system.
Provided training to new staff on enrollment policies and procedures.
Analyzed feedback from students to improve enrollment strategies and services.
Advised students about different degree programs offered at the institution.
Facilitated communication between students, faculty, advisors, and administrators.
Compiled reports on enrollment trends using various software programs.
Used social media, text and telephone communication methods to contact applicants.