Pursing a full-time position that allows for creativity and the opportunity to use my diverse background, people skills, and willingness to learn in a professional setting. Skilled communicator with extensive customer service experience.
Remarkable ability to communicate effectively, both orally and in writing
Proficient with computer literate such as Microsoft Office and Internet.
Able to work independently and under pressure.
Capable to multi-task and prioritize workload.
Responsible for other duties as assigned.
Bilingual - English and Spanish
Overview
6
6
years of professional experience
Work History
Facility Maintenance
Homefirst Mortgage
01.2020 - Current
Enhanced facility safety by conducting regular inspections and addressing potential hazards.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
Installed new locks, door handles, and door closers.
Improved equipment performance through preventive maintenance and timely repairs.
Credit Repair,
Homefirst Mortgage
01.2018 - Current
Improved clients'' credit scores by implementing effective credit repair strategies and techniques.
Assisted clients in understanding their credit reports, identifying errors, and disputing inaccuracies with credit bureaus.
Educated clients on financial management principles to enhance their long-term credit standing.
Developed personalized action plans for clients to address negative items on their credit reports.
Established trust and rapport with clients by maintaining open lines of communication throughout the engagement period.