Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Interests
Generic

Carlos Gantt

Prince Frederick,MD

Summary

Dynamic Lead Technician with a proven track record at Elite Data, excelling in troubleshooting and maintenance. Skilled in optimizing system performance and fostering team collaboration. Adept at interpreting technical blueprints and ensuring workplace safety. Recognized for enhancing operational efficiency and mentoring team members to achieve high standards. Strong background in design and layout of data centers, MDF and IDF closets. Understanding of fiber installation, termination from hand polishing, fusion splicing to include single strand and ribbon splicing.

Dynamic individual with hands-on experience in data center building-and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Strategic Infrastructure Specialist possessing 15 years of success in IT department support and infrastructure management. Highly skilled in system performance analysis and improvements. Eager to assist with perpetuating the mission.

Overview

17
17
years of professional experience

Work History

Lead Data Infrastructure Technician

Elite Data
10.2018 - Current
  • Assisted in troubleshooting and repairing equipment to ensure operational efficiency.
  • lead retrofits and upgrades to data centers and MDF's.
  • Supported senior technicians in performing routine maintenance on various systems.
  • Data rack installation and grounding.
  • Routine safety checks.
  • Manhole cable pulling And buildout.
  • Terminate cat5,cat6,cat6A, fusion splice fiber.
  • Supervised daily operations and maintenance of data systems to ensure optimal performance.
  • Developed training programs for new technicians, improving team competency and efficiency.
  • Contributed to inventory management by tracking tools and supplies used during repairs.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.

Data Center Engineer Leader

Tech USA
08.2008 - 06.2018
  • Supervised crew performance, ensuring adherence to safety regulations and operational standards.
  • Trained new team members on workflow processes and equipment usage for improved efficiency and safety.
  • Coordinated daily tasks to optimize productivity while maintaining quality control throughout operations.
  • Implemented process improvements that streamlined operations, reducing downtime and enhancing team collaboration.
  • Trained employees in time management and proper ways to complete job duties.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Project walk throughs and weekly client update reports
  • Primary liaison with client
  • Coordinate operations, design, engineering,with contractors and vendors.
  • Apply expert technical assistance when needed for technical and infrastructure needs.
  • Ongoing safety checks.
  • Mission critical data center build, retrofit and improvements.
  • Implemented quality control measures to maintain high standards of service and product integrity.
  • Coordinated scheduling and task assignments, optimizing resource allocation across multiple projects.
  • Resolved operational challenges through effective problem-solving strategies, minimizing disruptions to workflow.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Handled employee scheduling, balancing workload while accommodating individual preferences and availability.

Education

Multi Fiber Installation - Career And Technical Education

Corning
North, SC
10-2017

Data Rack Bonding And Ladder Rack Bonding - Career And Technical Education

Leviton
Millersville, MD
03-2016

Ribbon Splicing - Technical

Corning
North, SC
04-2015

No Degree - Criminal Law , Criminal Justice, Interrogation.

College of Southern Maryland
La Plata, MD
08-2002

EMS - Emergency Medical Technician/ National Registry

University of Maryland
College Park, MD
04-2023

Technical Training - Cable Pulling And Termination

Berk Tek
Richmond VA
05-2019

Skills

  • Troubleshooting and maintenance
  • Workplace safety adherence
  • System performance optimization
  • Blueprint interpretation skills
  • Technical blueprint interpretation
  • Product testing
  • Site survey
  • Schematic interpretation
  • Report preparation
  • Instrument Calibration
  • Team scheduling
  • Work Planning and Prioritization
  • Attention to detail
  • Power Tools and Equipment
  • Project management
  • Commercial construction experience
  • Project estimation and bidding
  • Network troubleshooting
  • Data center operations
  • Great communication skills
  • Safety driven
  • Blue print reading
  • Pro core knowledge

Accomplishments

  • Led a team of operators to set the average fastest operation time and quality yield from start to finish.
  • Supervised team of 24 members.
  • Collaborated with team of 16 in the development of data center.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and created a cable matrix for clients techs for activation.
  • Design and layout rack systems.
  • Came in under budget and came in on time.
  • Project management for all phases are done in correct process.
  • Resolved product issue through consumer testing.
  • Ran and terminated over 500 miles of fiber.
  • Ran and terminated over 800 miles of copper cable.
  • Designed a system For LPR reader infrastructure.

Interests

  • Road Trips
  • Running
  • Darts
  • Volunteering
  • Playing Sports
  • Fundraising Events
  • Gym Workouts
  • Music
  • Woodworking

Timeline

Lead Data Infrastructure Technician

Elite Data
10.2018 - Current

Data Center Engineer Leader

Tech USA
08.2008 - 06.2018

Data Rack Bonding And Ladder Rack Bonding - Career And Technical Education

Leviton

Ribbon Splicing - Technical

Corning

No Degree - Criminal Law , Criminal Justice, Interrogation.

College of Southern Maryland

Multi Fiber Installation - Career And Technical Education

Corning

EMS - Emergency Medical Technician/ National Registry

University of Maryland

Technical Training - Cable Pulling And Termination

Berk Tek

Interests

  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community.
  • Youth mentor, providing guidance and support to empower the next generation of leaders.
  • Outdoor Recreation
  • Volunteering
  • Watching Movies and TV Shows
  • I like working with my hands and fixing things.
  • Gardening
  • Gym Workouts
  • Volunteering for community initiatives to give back to local communities and make a positive impact.
  • Graphic Design
  • Music
Carlos Gantt