Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Gomez

Toledo,OH

Summary

  • Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
  • Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
  • Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
  • Ambitious IT Technician consistently exceeds client expectations by proactively tracking and resolving faults and complaints. Accurately triages and delegates all incoming tickets. Confirms either personal resolution or correct assignment of each and every customer issue.
  • Tireless IT Technician committed to supporting customer satisfaction with response times, resolution acceptance and communication. Amiable provider of invaluable services needed to keep businesses up and running. Versed in replacing and repairing damaged hardware and upgrading and installing anti-virus software.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrator

FedEx
Toledo, OH
03.2020 - Current
  • Answered incoming calls and responded to customer inquiries.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Performed data entry tasks into computer databases from paper documents.
  • Identified needs of customers promptly and efficiently.

Certified Yard Switcher

FedEx
Toledo, OH
01.2023 - 01.2024
  • Operated locomotive to switch railroad cars in and out of industrial yards, on mainlines, and sidings.
  • Monitored the movement of railcars throughout the yard by radio communication.
  • Inspected all track switches for proper alignment prior to operation.
  • Coupled and uncoupled freight cars using a hand-operated airhose coupler.
  • Read and interpreted switching orders from train dispatchers or other personnel.
  • Inspected tracks for obstructions and damage, such as broken rails, before operating trains through them.
  • Performed daily pre-shift inspections of locomotives according to Federal Railroad Administration regulations.
  • Communicated with personnel via radios or telephones regarding switching instructions and changes in traffic patterns.
  • Maintained records of car movements within the yard, such as car numbers, destinations, types of cargo.
  • Organized the placement of cars into blocks according to their final destinations.
  • Coordinated with engineers to ensure safe operations when passing over junctions or interlocking points.
  • Reported any problems with equipment or track conditions to supervisors immediately.
  • Ensured that all safety procedures were followed at all times while performing duties.
  • Provided assistance to other workers engaged in loading and unloading freight from railroad cars.
  • Assisted in coupling and uncoupling rolling stock while ensuring that brakes are properly set.
  • Followed proper safety protocols when handling hazardous materials like fuel oil or chemicals.
  • Loaded and unloaded freight using forklifts and cranes per established guidelines.
  • Responsible for inspecting mechanical parts on engines and repairing minor defects as needed.
  • Checked engine fluid levels regularly and filled up tanks as required during servicing.
  • Loaded material onto trucks and secured for transport.
  • Initiated yard checks to maintain inbound and outbound dock and staging areas.
  • Operated truck to transport trailers to and from DC docks for loading, unloading and storage purposes.

Utility Operator

Doyle Shamrock
Toledo , OH
09.2019 - 04.2020
  • Performed preventative maintenance on utility equipment, including pumps and motors.
  • Maintained records of all utility system operations and repairs.
  • Inspected equipment regularly for signs of wear or damage, and performed necessary maintenance.
  • Coordinated with contractors for repairs or upgrades when necessary.
  • Prepared reports detailing daily activities related to operation of the utility system.
  • Operated light and heavy-duty vehicles and equipment to complete assigned tasks.
  • Read and interpreted blueprints to effectively plan and execute projects.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.

Pcb Design Technician

Lumens
Santo Domingo , Santo Domingo
01.2015 - 04.2016
  • Analyzed test data and provided recommendations for design improvements.
  • Performed quality assurance testing on prototypes to verify functionality.
  • Collaborated with engineers to develop cost-effective manufacturing processes for new products.
  • Designed jigs, fixtures, and tooling for assembly operations in a production environment.
  • Inspected completed products prior to shipment to confirm adherence with standards.
  • Resolved issues related to product performance by troubleshooting hardware and software problems.

Education

Associate of Applied Science - Web Development

Itla
Santo Domingo Pueblo, NM
01-2024

Associate of Science - Ccna 3

Itla
Santo Domingo
09-2023

Associate of Science - Ccna 2

Itla
Santo Domingo
04-2023

Associate of Applied Science - Computer Networking And Telecommunications

Itla
Santo Domingo
01-2023

Associate of Applied Science - DIGITAL ELECTRONICS AND MICRO-COMPUTING,

Apec
Santo Domingo Pueblo, NM
08-2015

Skills

  • Customer Service
  • Google Analytics
  • Program Planning
  • Materials Development
  • Electronics Manufacturing
  • Hardware Diagnostics
  • Electronic Troubleshooting
  • Installation
  • Customer Support
  • Functional Testing
  • Supply Coordination
  • Testing
  • Test Equipment Operation
  • Technical Writing
  • Equipment Installation
  • Troubleshooting
  • Network Design
  • Network Security
  • IT Service Management
  • Web Development Expertise
  • Interpersonal Communication
  • Workforce Management
  • Strategic Planning
  • Staff Development
  • Software Best Practices
  • Software Testing
  • Data Generation Tools
  • Website Analytics Tools
  • Technical Analysis
  • HTML
  • Web Technologies: AngularJS, Jquery, Bootstrap
  • Technical Support
  • CSS
  • Scripting
  • Javascript

Certification

  • ccna1
  • ccna2
  • ccna3
  • WEB PROGRAMMING IN JAVASCRIPT
  • DIGITAL ELECTRONICS AND MICRO-COMPUTING,

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Certified Yard Switcher

FedEx
01.2023 - 01.2024

Administrator

FedEx
03.2020 - Current

Utility Operator

Doyle Shamrock
09.2019 - 04.2020

Pcb Design Technician

Lumens
01.2015 - 04.2016

Associate of Applied Science - Web Development

Itla

Associate of Science - Ccna 3

Itla

Associate of Science - Ccna 2

Itla

Associate of Applied Science - Computer Networking And Telecommunications

Itla

Associate of Applied Science - DIGITAL ELECTRONICS AND MICRO-COMPUTING,

Apec

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Carlos Gomez