Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Carlos Gomez

National City,CA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

4
4
years of professional experience

Work History

Barista

MWR Welldeck
National City, CA
09.2021 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Adhered to health department regulations concerning sanitation standards.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Returns Processor

Amazon
San Diego, CA
01.2023 - 04.2023
  • Processed damaged goods and coordinated with vendors for replacements or repairs.
  • Identified areas where additional training may be needed among staff members regarding proper return processing procedures.
  • Updated internal databases with accurate information regarding return authorizations, processing fees.
  • Tracked shipping costs associated with returns and identified cost-saving opportunities where possible.
  • Received, logged, and tracked all returned items according to established procedures.
  • Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
  • Adhered to safety protocol when handling hazardous materials such as chemicals, liquids.
  • Performed quality control checks on returned merchandise before restocking shelves or disposing of it properly.
  • Created reports on returned products, tracking trends in returns and analyzing their impact on the business.
  • Maintained inventory of all returned items by recording data into a computerized system.
  • Coordinated the pickup of large items from customers' homes that require special handling due to size or weight.

Waitstaff

Anchors Catering & Conference Center
National City, CA
09.2021 - 01.2022
  • Assisted with resolving customer complaints in a professional manner.
  • Ensured compliance with all health and safety regulations relating to food service operations.
  • Supervised daily operations of the restaurant floor including seating arrangements, greeting guests, and providing assistance throughout meal service.
  • Coordinated special events such as banquets or catering services.
  • Performed cashier duties when necessary including handling payments from customers using POS system.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Communicated effectively with other staff members to ensure smooth operation of events.

Cook

Carls Jr.
Imperial Beach, CA
06.2020 - 09.2021
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Monitored stock levels of food items and ordered more when necessary.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Education

High School Diploma -

Southwest Senior High School
San Diego, CA
06-2019

Some College (No Degree) - Psychology

Southwestern College
Chula Vista, CA

Skills

  • Menu Memorization
  • Espresso machine operation
  • Ordering Procedures
  • Up-selling
  • Positive and professional
  • Speedy and efficient
  • FLUENT IN SPANISH
  • Friendly and outgoing
  • Solid problem solver
  • New Hire Training
  • Team Player
  • Active listener
  • Exceptional customer service
  • FLUENT IN ENGLISH
  • Opening and closing duties
  • Cash Handling
  • POS Systems

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Returns Processor

Amazon
01.2023 - 04.2023

Barista

MWR Welldeck
09.2021 - Current

Waitstaff

Anchors Catering & Conference Center
09.2021 - 01.2022

Cook

Carls Jr.
06.2020 - 09.2021

High School Diploma -

Southwest Senior High School

Some College (No Degree) - Psychology

Southwestern College

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Carlos Gomez