Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Gomez

Blauvelt,NY

Summary

Adept at fostering safety and customer satisfaction, I leveraged my lifeguard certification and strong communication skills at Trident Pool Group to enhance guest experiences. Demonstrated leadership in high-stress situations, ensuring adherence to safety protocols while maintaining a welcoming environment. Excelled in customer engagement and problem-solving across retail roles, driving repeat business through exceptional service.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Lifeguard

Trident Pool Group
06.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Sales Associate

Journeys Shoes
10.2022 - 01.2023
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

DSW Shoe Warehouse
03.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Finance

Iona College
New Rochelle, NY
05-2027

High School Diploma -

North Rockland High School
Thiells, NY
06-2023

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • CPR and AED training
  • Team bonding
  • Policy management
  • Customer service

Languages

Spanish
Limited Working

Timeline

Lifeguard

Trident Pool Group
06.2024 - 08.2024

Sales Associate

Journeys Shoes
10.2022 - 01.2023

Sales Associate

DSW Shoe Warehouse
03.2022 - 08.2022

Finance

Iona College

High School Diploma -

North Rockland High School
Carlos Gomez