Summary
Overview
Work History
Skills
Timeline
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Carlos Gomez

Lynwood,CA

Summary

Results-driven Operations Team Leader known for exceptional ability to enhance productivity and efficiently manage tasks. Specialize in strategic planning, process optimization, and team motivation. Excel in leadership, communication, and problem-solving, ensuring seamless operations and effective team collaboration.

Overview

2
2
years of professional experience

Work History

ELP (Emerging Leader Program)

Ready Refresh
Los Angeles, CA
01.2023 - Current
  • A.M./P.M. process, open/close the branch, organize routes, coverages, water shortages, sick calls, connect with leadership in decision-making, putting drivers on the right routes.
  • Present in debriefs to support leadership messages in safety, sales, and services.
  • I led the S.H.E. council in the LA branch, working closely with the team and my peers. We organized CQD, gate checks, Primo Ergonomics, and hands-on training. I organize the meetings' safety folder.
  • In 7-Eleven bundles, I was assigned to a project by my leader at 7-Eleven that generated $25K in revenue with my sales experience.
  • QC, monitor all QCs, properly log them in the system, and ship out via UPS for any testing, including damaged bottles and water dispensers.
  • Cash/coupons, reconcile money and coupons every morning, and see the process through.
  • Operation systems, utilized operating system to support, run the business. Using each one to help find the solution needed for my team and our customers. Use systems like RMS, Engage+, and MobileFrame.
  • Supported the Santa Maria, Sacramento, and Livermore branches, and trained and mentored two new hires.
  • Route Relief Specialist (RRS) support and cover open routes in Los Angeles and surrounding branches.
  • Route Training Mentor (RTM) trained and guided seven new hires. I educated and walked the new hires on the best way to maintain a route and to exceed the scores on the scorecard, with safety as the number one priority.
  • I joined the ELP (Emerging Leader Program), guided by my business operations leader to lead the morning debriefs, communicate safety, and any daily changes. Support using RMS, Engage+, and MobileFrame.

Skills

  • Route optimization
  • Process improvement
  • Safety management
  • Data entry
  • Cash handling
  • Customer service
  • Communication skills
  • Route Driver
  • Problem solving

Timeline

ELP (Emerging Leader Program)

Ready Refresh
01.2023 - Current

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Carlos Gomez