Summary
Overview
Work History
Skills
Timeline
AssistantManager

Carlos Gomez

Aransas pass,Tx

Summary

Dedicated formal Store Manager with more than 13 years in store management training. Well-versed in directing personnel,and using sales strategies to boost store sales,driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.

Overview

28
28
years of professional experience

Work History

Supervisor

Gulf king seafood inc
Aransas Pass, TX

CSR/ Assistant Manager

Ice Box -Circle K -Stripes
Aransas Pass, 78335, TX
  • Supervised a sales force of two or more sales associates.
  • Trained all incoming sales team members.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Promoted from Team Leader to Assistant Manager within six months.

Laboer

Aransas Pass Shrimp Company
Aransas Pass, TX

Store Manager

Valero Engery
Aransas Pass, TX
02.1997 - 07.2012
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
  • Conducted store inventories once per quarter.

Assistant Manager

Stripes Inc
Aransas Pass, TX
07.2012 - Current
  • Supervised a sales force of two or more sales associates.
  • Trained all incoming sales team members.
  • Promptly resolved all customer requests, questions and complaints.
  • Built relationships with customers and the community to establish long-term business growth.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Reordered inventory when it dropped below predetermined levels.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the district manager regarding all store and staff issues.

Skills

  • Self-motivated
  • Conflict resolution
  • Team leadership
  • Client assessment and analysis
  • Risk management processes and analysis
  • Excellent customer service skills
  • Hourly shift management
  • Customer relations
  • Bank deposit procedures
  • Goal-oriented
  • Strategic thinker
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented

Timeline

Assistant Manager

Stripes Inc
07.2012 - Current

Store Manager

Valero Engery
02.1997 - 07.2012

Supervisor

Gulf king seafood inc

CSR/ Assistant Manager

Ice Box -Circle K -Stripes

Laboer

Aransas Pass Shrimp Company

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Carlos Gomez