Carlos Gonzalez
Cypress,TX
Summary
Hardworking Warehouse Associate commended as reliable and safety-conscious individual with 10 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.
Overview
7
7
years of professional experience
Work History
General Manager
CPG Custom Designs
Houston, TX
12.2022 - 12.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw product development initiatives from concept through completion stages.
- Developed marketing strategies designed to increase brand awareness within target markets.
Assistant Manager
Amazon
Brookshire, TX
03.2020 - 11.2022
- Inspected and moved products to designated areas in warehouse.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Utilized pallet jacks to move items to and from different warehouse locations.
- Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
General Manager
VIP Services Inc.
Miami, FL
01.2019 - 02.2020
- Designed sales and service strategies to improve revenue and retention.
- Hired, coached and mentored team of 3 sales representatives.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
- Facilitated monthly workshops to share best practices to optimize productivity.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Trained, managed and motivated employees to promote professional skill development.
Operations Manager
Latinsoft USA
Miami, FL
11.2016 - 11.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established organizational vision and developed strategies to achieve sales and customer service goals.
- Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
- Established work priorities to meet contractual obligations for schedule and installations.
- Toyota Of Hollywood new cars sales broker
- Honda Coral Springs new cars sales broker
- Sawgrass Ford new cars sales broker
Education
Bachelor of Science - Industrial Engineering
URBE University
Maracaibo - Venezuela3 2005
Skills
- Freight labeling
- Product verification
- Shipping and receiving
- Warehouse tools operation
- Materials handling and transport
- Inventory organization
- Wrapping and boxing
- Warehouse operations
- Quality control
- Material handling
- Manual dock chain pulling
- Material Safety Data Sheets
- Pallet jacks
- Facilities maintenance
- Able to lift and carry 50 lbs
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Distribution Management
- Business Development
- Business Administration
- Financial Administration
- Account Management
- Sales
- Branding
- Advertising and marketing
- Leader
- Team Player
- Inventory Control
- Marketing
Timeline
General Manager
CPG Custom Designs
12.2022 - 12.2023
Assistant Manager
Amazon
03.2020 - 11.2022
General Manager
VIP Services Inc.
01.2019 - 02.2020
Operations Manager
Latinsoft USA
11.2016 - 11.2019
Bachelor of Science - Industrial Engineering
URBE University
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