Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Flat Bed Tow Truck Driver
CMG Towing
02.2020 - 08.2024
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Automotive Service Advisor
Braman Miami
03.2018 - 01.2020
Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.