Carlos Granizo

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Greeted customers and provided outstanding customer service.
• Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Supported store management in planning and executing seasonal promotions and sales events.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Collaborated with team members to meet daily sales targets, contributing to overall store success.

• Maintained office PCs, networks and mobile devices.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.
• Checked cargo and baggage for security to meet TSA regulations.

In this job I was able to gain experience in phone repair, learn the different systems and operators of different technology companies.