CARLOS GRANT JR
Arlington,TX
Summary
Highly skilled and goal-oriented professional with 12 years of comprehensive experience in airfield operations, specializing as an Aviation Ground Operation Specialist and Aircraft Loadmaster. Demonstrated excellence in managing aircraft weight computations, conducting emergency systems demonstrations, and ensuring strict adherence to airline policies and airport safety standards. Adept in coordinating ground and air cargo handling procedures, implementing effective cargo staging protocols, and leading crews to operational excellence. Seeking to utilize my expertise in a challenging role within a growth-oriented aviation company.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Ground Operations Specialist /Aircraft Loadmaster
National Airlines
08.2023 - Current
- Boosted ground operations efficiency by refining procedures and adopting best practices, leading to more streamlined workflows.
- Elevated team productivity through the introduction of process efficiencies and the application of strategies that conserve time.
- Decreased operational delays by proactively modifying plans in response to real-time obstacles during aircraft loading, ensuring smoother operations.
- Improved aircraft loading efficiency with the application of meticulous load planning and distribution methods, optimizing space utilization and safety.
- Lessened ground crew's physical workload by innovating optimized cargo placement strategies, enhancing operational speed and reducing the need for manual intervention.
Chief LoadMaster
Eastern Airlines
08.2022 - 08.2023
- Directed load supervisor teams for B 767 & B 777 aircraft, ensuring safe and compliant loading/unloading operations. Fostered collaboration with flight operations, maintenance, and cargo teams to refine load planning, boost safety, and reduce turnaround times.
- Mentored new supervisors and handlers in safety, equipment usage, and emergency protocols. Led audits and process reviews, achieving a 20% improvement in operational efficiency. Formulated and enacted cargo handling SOPs, reducing incidents by 15%.
Aircraft Loadmaster
Kalitta Air
01.2018 - 08.2022
- Utilized advanced methodologies to calculate aircraft weight and balance, incorporating both manual assessments and sophisticated digital tools, enhancing flight safety and operational efficiency.
- Mastered balance precision, leveraging detailed calculations of the aircraft’s center of gravity against specific flight requirements, optimizing flight performance and fuel efficiency.
- Upheld strict compliance with regulatory standards, ensuring all cargo handling met airport and airline policies, weight restrictions, and safety measures, safeguarding cargo integrity, crew welfare, and aircraft condition.
- Adhered to and promoted safety-first culture, diligently following company guidelines and safety procedures, proactively identifying and reporting potential unsafe conditions, contributing to a zero-accident work environment.
Ground Operations Lead Trainer
United Airlines
01.2006 - 01.2021
- Spearheaded the training and support for the implementation of cutting-edge systems and procedures across Ramp and Operations teams. Orchestrated the rollout of technologies and methodologies, enhancing operational efficiency and team capability.
- Pioneered a comprehensive training framework for new hires, focusing on the cultivation of essential skills, adherence to procedural protocols, and the implementation of performance optimization strategies. This initiative has been instrumental in ramping up new team members to full productivity, markedly faster than historical averages.
- Championed personnel safety initiatives, creating a culture of safety-first across all areas of aircraft operations. Developed and enforced safety protocols, conducted regular safety briefings, and led by example to maintain a zero-incident workplace. This leadership not only safeguarded the team but also underscored the organization’s commitment to operational safety and regulatory compliance.
Aircraft Loadmaster
Atlas Air Worldwide
08.2017 - 03.2018
- Orchestrated cargo loading operations, meticulously ensuring proper weight distribution and adherence to safety protocols throughout all phases of aircraft handling, significantly reducing risk factors.
- Mastered balance precision, leveraging detailed calculations of the aircraft’s center of gravity against specific flight requirements, optimizing flight performance and fuel efficiency.
- Strategically determined cargo placement and quantity, employing analytical skills to compute the aircraft's center of gravity, facilitating optimal load balance and flight stability.
- Commanded the staging and execution of cargo operations, directing personnel in safe, efficient loading and unloading practices, which minimized turnaround time and maximized operational throughput.
Inflight Team Member
Flight Services International
06.2011 - 04.2016
- Personally addressed complex and sensitive situations, demonstrating exceptional problem-solving skills to resolve passenger complaints and concerns. Cultivated a customer-first approach, ensuring passenger satisfaction and loyalty through effective communication and swift resolution of issues.
- Vigorously enforced safety and security protocols, aligning with both airline guidelines and governmental regulations. Acted as a key figure in promoting a culture of safety, conducting regular briefings and training sessions to ensure crew adherence to the highest standards of operational safety and passenger security.
- Served as the critical liaison between the flight deck and cabin crew, facilitating seamless communication before and during flights. Implemented efficient communication strategies to support smooth and coordinated operations, enhancing team effectiveness and flight safety.
Flight Attendant Training Instructor
Compass Airlines
01.2008 - 03.2011
- As a dedicated Line Trainer, I was responsible for the practical phase of training for new entrant cabin crew members. Following their theoretical classroom education, I conducted in-flight supervisory sessions to evaluate and ensure their acquired skills met the rigorous standards required for successful cabin crew performance. This involved assessing their ability to apply classroom knowledge in real-world scenarios, ensuring a seamless transition from theory to practice.
- Proactively enhanced my expertise by attending workshops and training sessions focused on customer service excellence, advanced conflict resolution techniques, and the latest safety procedures. This commitment to continuous learning ensured I remained at the forefront of industry standards and best practices.
- Regularly updated my knowledge base to align with new aviation requirements and procedural updates. My dedication to staying informed about the latest developments enabled me to adapt training content and methods accordingly, ensuring the crew's preparedness for any situation.
.
Flight Attendant, IOE Flight Attendant
Mesa Airlines
01.2008 - 01.2010
- Rigorously verified the competency of new crew members in essential cabin crew duties, from safety protocols to customer service excellence. My role was pivotal in certifying that each crew member possessed the necessary skills and confidence to complete their training and join the active cabin crew roster.
- Actively contributed to the organization's continuous improvement initiatives by proposing practical solutions and engaging in problem-solving activities. My efforts were aimed at enhancing operational efficiency, improving team collaboration, and elevating the overall passenger experience.
- Leveraged my position to foster a culture of teamwork among crew members. By encouraging open communication and collaborative problem-solving, I played a key role in developing a cohesive team environment that values innovation and supports the airline's commitment to service excellence.
Air Cargo Handler
Evergreen International Airlines
01.2002 - 05.2008
- Conducted thorough reviews of import and export documentation to accurately identify cargo contents. Expertly classified goods into appropriate tariff and fee categories, ensuring compliance with international shipping regulations and minimizing potential customs delays.
- Specialized in the determination of shipment methods based on cargo specifications and client requirements. Prepared comprehensive bills of lading, invoices, and other essential shipping documents, streamlining the shipping process and enhancing operational efficiency.
- Demonstrated exceptional organizational skills by assembling and processing over 10 shipments daily. I was responsible for the accurate preparation of all necessary shipping documentation, ensuring each shipment met stringent standards for accuracy, timeliness, and compliance.
Education
Associate of Science - Tourism And Travel Management
Kingsborough Community College of The City University of New York
Brooklyn, NY03.2007
Skills
- Industry Best Practices
- Center of Gravity Calculation
- Effective Customer Communication
- Learning Strategies
- Critical Thinking
- Federal Aviation Regulations
- Flight Safety
- Complex Problem-Solving
Accomplishments
- Received certifications for load planning on a wide range of Boeing aircraft, including B747-400F, B747-8F, B747PAX, B767F, B777F, and B787.
- Certified in load planning for Airbus 319-321 variants.
- Gained certifications for Embraer variants E145-E190.
- Achieved IATA Dangerous Goods Regulations (DGR) certification, Levels 10 and 6, demonstrating expertise in handling and transportation of hazardous materials.
- Qualified for pushback operations and brake riding for both Boeing and Airbus aircraft, ensuring safe and efficient ground handling activities.
- Safety Management:** Actively contributed to the development and implementation of safety management systems, promoting a culture of safety and compliance.
Certification
(TSA)
Aircraft Operator Standard Security Program
(TSA)
Full All-Cargo Aircraft Operator Standard Security Program
(TSA)
Private Charter Standard Security Program
Certified Dangerous Goods Professional (CDGP)
Ground Security Coordinator
Safety Management Systems (SMS) for Airlines Level II
Security Awareness Training
Timeline
Ground Operations Specialist /Aircraft Loadmaster
National Airlines
08.2023 - Current
Chief LoadMaster
Eastern Airlines
08.2022 - 08.2023
Aircraft Loadmaster
Kalitta Air
01.2018 - 08.2022
Aircraft Loadmaster
Atlas Air Worldwide
08.2017 - 03.2018
Inflight Team Member
Flight Services International
06.2011 - 04.2016
Flight Attendant Training Instructor
Compass Airlines
01.2008 - 03.2011
Flight Attendant, IOE Flight Attendant
Mesa Airlines
01.2008 - 01.2010
Ground Operations Lead Trainer
United Airlines
01.2006 - 01.2021
Air Cargo Handler
Evergreen International Airlines
01.2002 - 05.2008
Associate of Science - Tourism And Travel Management
Kingsborough Community College of The City University of New York
(TSA)
Aircraft Operator Standard Security Program
(TSA)
Full All-Cargo Aircraft Operator Standard Security Program
(TSA)
Private Charter Standard Security Program
Certified Dangerous Goods Professional (CDGP)
Ground Security Coordinator
Safety Management Systems (SMS) for Airlines Level II
Security Awareness Training
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