Carlos Gutierrez Lopez

Midway Operator

MGM

06.2023 - 12.2024

Contributed to a fun environment by engaging with customers in light-hearted conversation as they waited for their turn on rides.
Contributed to overall park success by consistently meeting or exceeding Midway Operator performance goals.
Promoted teamwork among fellow operators through clear communication regarding shared responsibilities.
Handled cash transactions accurately and efficiently while selling ride tickets.
Ensured a safe environment for guests with thorough knowledge of emergency procedures and evacuation plans.
Reduced downtime by quickly responding to technical issues and contacting appropriate maintenance teams when necessary.
Boosted revenue through effective upselling of ride tickets, food items, and merchandise.
Managed crowd control during high-traffic periods, ensuring a smooth flow of guests throughout the park.
Assisted in training new Midway Operators, sharing best practices and industry insights.
Supported special events at the park, helping create memorable moments for guests of all ages.
Enhanced guest experiences by efficiently managing ride operations and ensuring safety protocols were followed.
Improved ride efficiency by conducting regular maintenance checks and promptly addressing any issues.
Maintained an organized work area, adhering to cleanliness standards for optimal guest satisfaction.
Promoted positive guest interactions, answering questions and providing knowledgeable information about the rides and attractions.
Exhibited strong communication skills when interacting with team members, supervisors, and guests alike, fostering a positive atmosphere within the park.