Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Guzman

Somerset,TX

Summary

At Ridgewood Homes, I excelled in enhancing customer satisfaction through efficient warehouse operations and safe, timely deliveries. Leveraging skills in forklift operation and bilingual communication, I significantly contributed to streamlining shipment processes and fostering positive customer relationships. My dedication to safety and proactive problem-solving drove operational excellence, embodying a results-focused approach to every task. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Driver, Warehouse Orders

Ridgewood Homes
03.1999 - 11.2016
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Fostered positive working relationships with regular customers.
  • Operated light trucks to deliver loads as far as 50 miles from home location.
  • Operated light trucks to deliver loads as far as 50 miles from home location.

Education

High School Diploma -

Devine High School
Devine, TX
05.1989

Skills

  • Warehouse Safety
  • Customer Service
  • Loading and unloading
  • Pallet Jack Handling
  • Shipping and receiving
  • Vehicle Maintenance
  • Vendor Relations
  • Truck loading
  • Positive Attitude
  • Safe Driving
  • Roads and highways knowledge
  • Teamwork and Collaboration
  • Time management skills
  • Problem-Solving
  • Attention to Detail
  • Clean Driving Record
  • Valid Driver's License
  • Dependable and reliable
  • Map reading and navigation skills
  • Safe Driving Record
  • Vehicle Cleaning and Maintenance
  • Vehicle Inspection
  • Equipment monitoring
  • Clean MVR
  • Forklift Operation
  • Equipment Operation
  • Delivery Scheduling
  • FLUENT IN english and spanish
  • Safe Driving Practices
  • Basic Math Skills
  • Vehicle Safety and Maintenance
  • Problem-solving abilities
  • Multitasking
  • Fluent in English
  • Excellent Communication
  • Self Motivation

Timeline

Driver, Warehouse Orders

Ridgewood Homes
03.1999 - 11.2016

High School Diploma -

Devine High School
Carlos Guzman