Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Hernandez

Yuma,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Shift Leader

Walgreens
01.2012 - Current
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Forklift Operator

Medline
06.2022 - 12.2022
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Streamlined order processing by accurately updating inventory management software after each task completion.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Maximized accuracy in order preparation through thorough verification against packing slips before loading onto transport vehicles.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Communicated with floor managers to determine merchandise placement.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Education

High School Diploma -

Cibola High School
Yuma, AZ

Skills

  • Strong verbal and written communication
  • Problem-Solving
  • Training Assistance
  • Professional Appearance
  • Rules Enforcement
  • Team Collaboration and Leadership
  • Team motivation
  • Complaint resolution
  • Decision-making capabilities
  • Sales and Upselling
  • Goal Setting and Tracking
  • Policy and Procedure Enforcement
  • Issue Resolution
  • Client Service
  • Team Leadership
  • Positive Attitude
  • Cash Handling
  • Staff Supervision
  • Customer service focus
  • Self Motivation
  • Time Management
  • Professional Demeanor
  • Goal Setting
  • Multitasking
  • Adaptability
  • Problem-solving aptitude
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to Detail
  • Reliability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Forklift Operator

Medline
06.2022 - 12.2022

Shift Leader

Walgreens
01.2012 - Current

High School Diploma -

Cibola High School
Carlos Hernandez