Carlos Hernandez
Victorville,CA
Summary
Reliable and adaptable candidate that is quick to learn and understand tasks; with experience in customer service, warehouse operations, and performing in fast-paced and demanding environments. Proven ability to work efficiently with diligence and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Handler
Big Lots Distribution Center
Apple Valley, CA
11.2022 - 06.2024
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Reported any malfunctions or damages of material handling equipment promptly.
- Managed work area cleanliness by following company guidelines for organization.
- Collaborated with team members to meet daily production goals.
- Inspected incoming shipments for damage or discrepancies.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Operated tugger in a safe manner to move large shipments within the facility.
Loader and Unloader
United Furniture Industries
Victorville, CA
10.2021 - 06.2022
- Worked collaboratively with other team members to complete projects in a timely manner.
- Maintained cleanliness of work area by sweeping floors, removing debris, and organizing supplies.
- Communicated effectively with managers regarding loading schedules and delivery timelines.
- Attended regular meetings with management team members to discuss productivity goals.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Wrapped and packaged finished products according to customer specifications.
- Labeled containers accurately with correct item codes, weight, destination address.
- Performed daily cycle counts and physical inventories of goods stored in the warehouse area.
- Verified accuracy of shipping documents against product received.
- Utilized computer programs to track orders and update inventory levels accordingly.
Clerk
AMPM Arco Gas Station
Victorville, CA
11.2018 - 11.2021
- Assisted customers with inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared deposits according to established procedures.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Collaborated with team members to complete tasks efficiently.
- Greeted customers in a friendly and professional manner while directing them appropriately.
- Maintained records of inventory transactions such as purchases, returns, restocking fees.
- Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
Education
High School Diploma -
Cobalt Institute Of Math And Science Academy
Victorville, CA05-2017
Skills
- Warehouse Organization
- Equipment safety
- Inventory reporting
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- POS System Operation
- Loss prevention strategies
- Store maintenance
- Order Picking
- Damage Prevention
- Excellent Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Active Guard Card #6776163
Timeline
Material Handler
Big Lots Distribution Center
11.2022 - 06.2024
Loader and Unloader
United Furniture Industries
10.2021 - 06.2022
Clerk
AMPM Arco Gas Station
11.2018 - 11.2021
High School Diploma -
Cobalt Institute Of Math And Science Academy
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