Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Hernandez

Lewisville

Summary

Assistant management professional with over 4 years of experience in retail with a proven track record at Levi's Store.

Enhancing customer satisfaction and driving sales performance through effective team collaboration and data analysis. Skilled in sales strategy development and customer service, I excel in fostering relationships and training staff to achieve operational excellence.

Overview

7
7
years of professional experience

Work History

Sales Management Assistant

Levi's Store
11.2021 - Current
  • Assisted in managing daily store operations, leading to improved customer satisfaction and increased sales performance by using in time measurements.


  • Track team communication through regular training sessions, enhancing staff collaboration and service quality.


  • Analyzed sales data to identify trends, informing inventory decisions and optimizing stock levels for peak periods.


  • Demonstrated a proactive approach to customer service, consistently exceeding expectations and building lasting relationships.

Material Handler

Powder Metallurgy
01.2024 - 08.2024
  • Installed bracing to secure items, preventing transport damage; maintained equipment for reliability.


  • Kept workspaces organized and safe, promoting efficiency and reducing potential hazards.


  • Maintained accurate inventory records, ensuring timely replenishment and minimizing material shortages.


  • Implemented regular equipment maintenance schedules, ensuring operational reliability and reducing downtime.

LANDSCAPE WORKER

Benchmark Garden
01.2022 - 01.2024
  • Prune and trim trees using shears and saws, enhancing landscape aesthetics.


  • Apply mulch to support plant growth, improving garden health.


  • Plant diverse flora, bushes, and trees to grounds, increasing visual appeal and value.


  • Operate power tools for efficient maintenance,

ensuring tidy landscapes.


  • Coordinated with team members to implement new planting designs, resulting in improved aesthetics and client satisfaction.

RESTAURANT WAITER

Viva La Past
07.2020 - 01.2021
  • Collaborated with kitchen staff to ensure timely service during peak hours, enhancing team efficiency.


  • Greeted and informed diners about menu options, improving customer satisfaction and repeat visits.


  • Assisted fellow servers by delivering food and refilling drinks, contributing to team objectives.


  • Recorded and transmitted orders accurately, facilitating seamless communication with kitchen staff.


  • Trained new staff in procedures, ensuring consistent service quality and adherence to standards.

CREW MEMBER

Wendy's
12.2018 - 06.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - General Studies

North Central Texas College
Flower Mound, TX
05-2027

Skills

  • Sales presentations
  • Sales strategy development
  • Effective negotiation
  • Territory management
  • Teamwork and Collaboration
  • Staff Training
  • Customer Service
  • Adaptability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Material Handler

Powder Metallurgy
01.2024 - 08.2024

LANDSCAPE WORKER

Benchmark Garden
01.2022 - 01.2024

Sales Management Assistant

Levi's Store
11.2021 - Current

RESTAURANT WAITER

Viva La Past
07.2020 - 01.2021

CREW MEMBER

Wendy's
12.2018 - 06.2019

No Degree - General Studies

North Central Texas College