Carlos Herrera

Performed concrete labor duties while reading construction plans and translating (Spanish) instructions between supervisors and crew to ensure accurate execution of work.

Participated in management training covering sales, exceeding quota, customer service, inventory control, and operations while supporting retail customers and contractors.

Engaged homeowners through direct outreach, explained solar benefits, qualified interest, overcame objections, and set appointments for solar consultations.

Increased revenue through customer engagement, product knowledge, effective upselling, and efficient order processing in a high-volume environment.

Increased sales through customer engagement, effective communication, product knowledge, and efficient order processing while maintaining high service standards.