Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Herrera Jr

Hidalgo,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

General Manager Used Car Sales

IGotCars
03.2022 - 01.2024
  • 53 Hours worked per week
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Improved the overall buying experience for each client by offering attentive support during test drives.

Uber Driver

Uber
02.2022 - Current
  • Hours per week may very
  • Utilized customer feedback to improve customer service.
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Cashier

Delia's Tamales
11.2020 - 03.2022
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Adjusted food preparation methods in accordance with customer requests.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Cashier

Wingstop Restaurant
08.2019 - 01.2020
  • Promoted teamwork among employees by sharing responsibilities evenly across all stations during peak business hours.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated and sanitized kitchen and food preparation equipment.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.

Education

High School Diploma -

Veterans Memorial High School
Mission, TX
06.2020

Skills

  • Customer Service Management
  • Performance Improvement
  • Employee reviews
  • Client Account Management
  • Performance Improvements
  • Problem Resolution
  • Cost Control
  • Training Management
  • Employee Scheduling
  • Sales Tracking
  • Goal Setting
  • Workflow Planning
  • Quality Assurance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

General Manager Used Car Sales

IGotCars
03.2022 - 01.2024

Uber Driver

Uber
02.2022 - Current

Cashier

Delia's Tamales
11.2020 - 03.2022

Cashier

Wingstop Restaurant
08.2019 - 01.2020

High School Diploma -

Veterans Memorial High School

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Carlos Herrera Jr