Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlos Hoy

Aubrey,TX

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

Amazon Fulfillment Associates
05.2023 - 02.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Oversee a warehouse of 40 plus laborers
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Ensure a safe work environment by observing and coaching employees, addressing potential safety hazards, maintaining a clean work area, monitoring condition of the facility, all equipment and ordering repairs.

Shipping Supervisor

Marbeck
02.2022 - 02.2023
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Conducting interviews as well as hiring and firing.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Oversee, assist and trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Material Handler

FedEx Ground
07.2019 - 10.2020
  • Scan, load and unload freight on planes safely transport freight in a timely manner
  • Supervise and manage a team of handlers to make sure job is efficient


  • Unloaded materials off of trucks for fast shipment.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Used hand-held scanners and physical logs to accurately track item movements.

Lead

Amazon
09.2016 - 05.2019
  • Supervised and trained new staff in performing census.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Picked and packed order items.

School Manager/Lead teacher

Children's Courtyard
10.2016 - 05.2019
  • Supervising academics and providing emotional development
  • Implementing lesson plans and curriculums that further children's education and social skills
  • Coaching and training part-time teachers for advance roles in a classroom setting
  • Planning activities as well helping with behavioral development.
  • Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
  • Promoted a positive school culture by emphasizing respect, responsibility, and collaboration among students and staff members alike.

Education

Associate in Mass communications -

Johnson County Community College
Overland Park, KS
12.2014

Skills

  • Microsoft Excel
  • Material Handling
  • Hiring and Training
  • Time and Wage Tracking
  • Classroom Management
  • Crew management
  • Workflow Coordination
  • Shipping and receiving operations
  • Managing laborers
  • Attention to Detail
  • Decision-Making
  • Safety oversight

Certification

Driver's License

Timeline

Warehouse Supervisor

Amazon Fulfillment Associates
05.2023 - 02.2024

Shipping Supervisor

Marbeck
02.2022 - 02.2023

Material Handler

FedEx Ground
07.2019 - 10.2020

School Manager/Lead teacher

Children's Courtyard
10.2016 - 05.2019

Lead

Amazon
09.2016 - 05.2019

Associate in Mass communications -

Johnson County Community College
Carlos Hoy