Carlos Hurtado
Miami,FL
Summary
Results-oriented Operations Leader with 15 years in live events, AV production, and media technology. Led initiatives that enhanced operational efficiency and profitability, while optimizing labor and costs. Emmy award winner recognized for contributions to major events like FIFA World Cup and Olympics. Six Sigma Black Belt dedicated to developing scalable systems and driving team performance.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
TECHNICAL MANAGER
NBCUniversal
Miami, USA
01.2021 - Current
- Aligned technical strategy with business objectives; implemented cutting-edge solutions and best practices to enhance operational effectiveness.
- Built/improved systems, tools, workflows: identified/eliminated bottlenecks, modernized infrastructure, cut costs, boosted efficiency/product reliability.
- Directly led operators/production leaders: set expectations, held accountable, mentored juniors on modern practices; reduced last-minute issues via proactive forecasting/resource allocation.
- Managed day-to-day planning/execution for high-stakes live broadcasts; standardized end-to-end processes and coordinated remote integration to ensure reliability.
- Forecasted capacity, partnered on hiring/growth; increased operational scale without burnout; drove consistency for client trust/retention.
OPERATIONS COORDINATOR
Touch Inflight Solutions
Miami/Fort Lauderdale, USA
03.2020 - 10.2020
- Led daily operational planning/execution for aviation entertainment systems; streamlined workflows and improved resource allocation and cross-department communication.
- Monitored metrics and resolved challenges to forecast capacity, preventing escalations and improving labor efficiency and cost control.
- Enforced standardized processes; minimized bottlenecks and enhanced response times and client satisfaction.
- Managed inflight audio-visual entertainment systems for passenger engagement.
PROFESSIONAL FREELANCER
Knube LLC
Miami/Fort Lauderdale, USA
03.2014 - 03.2020
- Managed multiple projects independently, meeting deadlines and exceeding client expectations while fostering strong international relationships.
- Led hands-on project execution in media/events; built scalable workflows, removed bottlenecks for predictable, profitable outcomes.
- Implemented process improvements and documentation, adapting to industry trends while maintaining composure and accountability under pressure.
SOUND DESIGNER
Univision Communications Inc.
Miami/Fort Lauderdale, USA
03.2014 - 03.2017
- Designed audio elements for television and radio broadcasts.
- Collaborated with producers to create immersive soundscapes.
- Edited and mixed audio tracks for clarity and impact.
- Led audio for broadcasts/events; enforced standards and resolved issues swiftly to ensure uninterrupted quality.
- Collaborated cross-functionally to streamline workflows and enhance contributions to award-winning productions.
Education
B.A. - Music Production & Engineering
Berklee College of Music
Boston, MA01.2011
High School Diploma - Miami, FL
Coral Reef Senior High School
Miami, FL01.2008
Skills
- Technical event management
- Live event execution
- Technical oversight
- Project management
- Process optimization
- Bottleneck elimination
- Capacity planning
- Cost efficiency
- Margin management
- Operational leadership
- Production supervision
- Live workflow execution
- Audio software proficiency
- Stakeholder alignment
- Team accountability
- Strong personality management
- Composure under pressure
Websites
Certification
Six Sigma Black Belt
Timeline
TECHNICAL MANAGER
NBCUniversal
01.2021 - Current
OPERATIONS COORDINATOR
Touch Inflight Solutions
03.2020 - 10.2020
PROFESSIONAL FREELANCER
Knube LLC
03.2014 - 03.2020
SOUND DESIGNER
Univision Communications Inc.
03.2014 - 03.2017
B.A. - Music Production & Engineering
Berklee College of Music
High School Diploma - Miami, FL
Coral Reef Senior High School