Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CARLOS JAVIER

EAST ELMHURST,NY

Summary

Proactive Food Runner with extensive experience managing high-pressure situations during peak hours and collaborating with kitchen staff to ensure order accuracy. Strong skills in time management, customer service, and multitasking. Bringing a strong work ethic and efficiency to improve restaurant operations.

Overview

2
2
years of professional experience

Work History

Food Runner

Luggo Cocina
02.2023 - 09.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Food Runner

JACKSON HOLE
03.2024 - 05.2025
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
  • Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
  • Implemented feedback from customers and staff to improve service delivery processes.
  • Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Adapted to various dining settings and themes, providing versatile service to customers.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.

Supervisor

The Tailor Public House
01.2023 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Education

High School Diploma -

Tecnica #27
Mexico
06.1998

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Strong work ethic

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Runner

JACKSON HOLE
03.2024 - 05.2025

Food Runner

Luggo Cocina
02.2023 - 09.2024

Supervisor

The Tailor Public House
01.2023 - 01.2024

High School Diploma -

Tecnica #27

Similar Profiles

CREATE PROFILE