Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Lazos-Ornelas

Aurora,CO

Summary

Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Kitchen Manager

American Multi-Cinema
Aurora, CO
09.2021 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Ensured compliance with health and safety regulations.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.

Host/Busser/Dishwasher

Fogo de Chao
Lone Tree, CO
12.2023 - 05.2024
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Took beverage orders and served drinks during peak meal times.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Performed light administrative duties such as filing documents and taking messages.

Kitchen Manager

Kokoro
Denver, CO
02.2023 - 09.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Ensured compliance with health and safety regulations.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.

Laborer

Avery Asphalt
Thornton, CO
05.2021 - 08.2021
  • Controlled traffic passing near, in or around work zones.
  • Performed asphalt laying tasks to maintain road quality and safety.
  • Executed asphalt spreading and compaction to meet project specifications.
  • Followed all safety procedures when handling hazardous materials in the laboratory setting.

Education

GED -

Cherokee Trail High School
Aurora, CO
01-2020

Bachelor of Science - Cyber Security

Western Governors University
Salt Lake City, UT

Skills

  • Employee monitoring
  • Scheduling
  • Purchasing
  • Operations management
  • Multitasking and organization
  • Staff supervision

  • Food safety compliance
  • Problem-solving
  • Verbal and written communication

Certification

  • Health Insurance Producer License
  • Ecosure Food Safety Manager Certification

Languages

Spanish
Limited
English
Native/ Bilingual

Timeline

Host/Busser/Dishwasher

Fogo de Chao
12.2023 - 05.2024

Kitchen Manager

Kokoro
02.2023 - 09.2023

Kitchen Manager

American Multi-Cinema
09.2021 - Current

Laborer

Avery Asphalt
05.2021 - 08.2021

GED -

Cherokee Trail High School

Bachelor of Science - Cyber Security

Western Governors University

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Carlos Lazos-Ornelas