CARLOS LEAL

Richmond,CA

Summary

Highly motivated salesman with 8 years of car sales experience and a proven track record of exceeding sales goals in competitive environments.

years of professional experience

Hanlees Auto Group

01.2016 - Current

Quota attainment of 130% year over year for 7 years in a row, achieving an average total gross of $500k per year on front end and back end sales
Proficiently sold a wide range of new and used Toyota vehicles; expert knowledge of Toyota technical specs and add-on options
Quickly identified customer pain points and proactively resolved their concerns with a helpful attitude, leading to a 100% customer approval rating on Toyota Customer Satisfaction Index score
Developed call and email strategy for existing customer base to communicate promotional events and featured products and generate business, resulting in 38% increase in repeat customers
Collaborated effectively with cross-functional teams including finance, service, marketing, and management to deliver seamless customer experiences and ensure service quality.

Wells Fargo

01.2015 - 01.2016

Balance cash drawer and ATMs, handling $30K+ per day, with zero mistakes in one year
Organized 200+ customer transaction receipts on a daily basis to ensure proper fulfillment in a timely manner

Fiesta Auto Insurance

01.2014 - 01.2015

Assisted customers by fitting them with the appropriate products through prospecting and customer service
Grew existing customer accounts by 80% through effective sales techniques.

Cal State East Bay

Hayward, CA

Spanish