CARLOS LERMA
San Antonio,TX
Summary
Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receiving Associate
Home Depot
San Antonio, TX
05.2024 - 10.2024
- Managed the unloading, sorting and storage of materials to designated areas within warehouse facility.
- Loaded and unloaded packages and merchandise from industrial trucks.
- Handled multiple tasks simultaneously without compromising quality standards.
- Demonstrated proficiency in operating a range of forklifts to transport materials and goods safely.
- Exhibited excellent problem-solving skills when faced with challenging tasks.
Order Fulfillment Associate
Home Depot
San Antonio, TX
05.2022 - 05.2024
- Trained new pickers on proper processes, procedures, and best practices for order fulfillment.
- Provided customer service by assisting clients with product selection and order fulfillment.
- Analyzed customer feedback to identify areas for improvement in order fulfillment processes.
- Performed quality control checks on outgoing shipments to guarantee accuracy of order fulfillment.
- Followed safety protocols and regulations for operating a forklift.
- Displayed ability to work well under pressure and follow strict deadlines efficiently.
Customer Service Associate
Home Depot
San Antonio, TX
05.2021 - 05.2022
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Assisted customers with product selection, order entry, and payment processing.
- Assisted with training new employees on the company's procedures for handling customer inquiries.
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
- Computed sale prices and totaled purchases with POS system or cash register.
- Improved and increased store sales through positive attitude and knowledge of products.
Inventory Analyst
James Lawnmower Sales & Service
San Antonio, TX
09.2019 - 07.2020
- Completed year-end full physical inventories and communicated counts to inventory managers for review.
- Monitored stock levels to ensure sufficient supply for customer needs.
- Oversaw supplier audits and performance reviews using supplier rating system.
- Verified accuracy of incoming shipments against purchase orders.
- Assisted in developing strategies for minimizing excess or obsolete stock levels.
- Identified product usage in business history and based minimum and maximum inventory levels on those needs.
Education
Commercial Drivers License Type A -
TMC CDL School
Des Moines, IA12-2024
High School Diploma -
Homer Hanna Highchool
Brownsville, TX06-2019
Skills
- Shipment tracking
- Shipping and receiving
- Heavy lifting
- Inventory staging
- Stock allocation
- Forklift license
- Order Picker License
- Reach Truck License
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Inventory maintenance
- Guest services
- Customer satisfaction
Certification
- Commercial Drivers License (CDL) Type A
Timeline
Receiving Associate
Home Depot
05.2024 - 10.2024
Order Fulfillment Associate
Home Depot
05.2022 - 05.2024
Customer Service Associate
Home Depot
05.2021 - 05.2022
Inventory Analyst
James Lawnmower Sales & Service
09.2019 - 07.2020
Commercial Drivers License Type A -
TMC CDL School
High School Diploma -
Homer Hanna Highchool
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