Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
Collaborated with team members to develop efficient strategies for managing complex pest problems.
Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
Reduced pest infestations by inspecting and identifying pests in various residential and commercial properties.
Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
Efficiently managed daily schedules by prioritizing tasks based on urgency and location proximity, optimizing time utilization during service calls.
Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
Successfully eliminated bed bug infestations using heat treatments, chemical applications, and proper sanitation techniques.
Performed general pest control solutions such as bed bug and termite inspections and treatments.
Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Performed routine maintenance on pest control equipment to manage wear and tear.
Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Machine Operator/Forklift Operator
American Building Supply
01.2021 - 06.2022
Operating a KVAL machine to process custom doors. Frequently loading and unloading pallets from machine bays with PIT/forklift. Also moving material and pallets to specific locations for shipping using PITs/forklifts