Carlos Lopez
Paramount,CA
Summary
Diligent Cashier with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer Service satisfaction and adaptable to new processes and procedures.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Mother’s Nutritional Center
Downey, CA
02.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Scanned items and checked pricing on cash register for accuracy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Pomona High School
Pomona, CA05-2021
Skills
- Drawer Balancing
- Customer Assistance
- Customer Service
- POS Systems
- Product Recommendations
- Cash Register Operation
- Inventory Management
- Time Management Skills
- Credit and Cash Transactions
- Customer Service Excellence
- Order Taking
- Order Verification
- Inventory Control
- Ordering and Stocking
Affiliations
I love designing different types of Lego's with inspiration from what I do from day-to-day, which helps me with my creativity professionally so I can always give good recommendations to those that ask.
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Cashier/Stocker
Mother’s Nutritional Center
02.2022 - Current
High School Diploma -
Pomona High School
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