Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Last Mile Supervisor
Ryder Logistics
01.2025 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
HR and Staff Coordinator
Multnomah University
10.2022 - 12.2024
Onboard new employees and review benefits packages.
Solve payroll issues using Paycor and manage various HR programs.
Create job postings and review new hire applications with the hiring committee.
Internal recruiter; consistent communication with different departments.
Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
Assistant Soccer Coach
Multnomah University
06.2022 - 12.2024
Develop players and head of scouting/recruiting new talent.
Support and supervise the team, handling administrative tasks.
Improved player behavior through modeling and disciplinary interventions.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Collaborated with coaching staff to analyze game footage, identifying areas for improvement and strategizing future tactics.
Developed strong rapport with players through consistent encouragement, mentoring, and constructive criticism.
Assisted in planning and executing team travel logistics, ensuring punctuality and cohesion for away games.
Hub Operations FT Supervisor
United Parcel Service
06.2019 - 10.2022
Managed safe and efficient ramp operations.
Cross-trained in jet operations and small feeder aircraft.
Oversaw PDX Hub operations including training, safety checks, and schedule management.
Collaborated with drivers for route mapping and coordinated last-mile delivery.
Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.
Spearheaded process improvements that led to significant reductions in operating expenses without compromising quality or service levels.
Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
Ramp Service Agent
Quantem Aviation
09.2018 - 06.2019
Loaded and unloaded cargo planes; operated machinery and loading equipment.
Managed jet operations as a team lead.
Increased safety standards through consistent training and adherence to regulations for ramp operations.
Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
Conducted pre-shift meetings to disseminate vital information about safety guidelines, operational updates, and workflow adjustments as needed.
Oversaw daily ramp operations, maintaining smooth flow of aircraft movement and minimizing downtime.
Diet Aide/Cook
Mesa Christian Health and Rehabilitation
04.2013 - 07.2018
Managed kitchen and employees; ensured dietary restrictions were followed.
Organized paperwork and handled money transactions.
Interacted with customers, selling insurance policies.
Education
Bachelor's Degree - History
Multnomah University
Portland, OR
Associate's Degree - Arts and Sciences
Gateway Community College
Phoenix, AZ
High School Diploma - undefined
Westwood High School
Mesa, AZ
Master's - Business Leadership And Mangment
Jessup University
Rocklin, CA
01.2024 - 04.2025
Skills
Logistics software proficiency
Analytical problem solving
Experience with SAP
Proficient in Microsoft Office
Strategic leadership
Team leadership
Six Sigma
Lean Management
Process improvement
HAZMAT material handling
Strategic planning
Data analytics
Additional Information
Volunteered as a curator at Zimmerman Heritage Farm., Player-coach for Multnomah University soccer team., Assistant soccer coach for a junior high team, leading them to the finals., Part owner of a semi-professional soccer team.
Inventory Control /Lead/ Warehouse Supervisor at Ryder Logistics/ Threeway LogisticsInventory Control /Lead/ Warehouse Supervisor at Ryder Logistics/ Threeway Logistics