Carlos V Lopez Cisneros
Seagoville,United States
Overview
22
22
years of professional experience
Work History
General Manager
Braum's Ice Cream & Dairy Store
Waxahachie, Texas
07.2025 - Current
- Oversaw daily operations of ice cream and dairy retail store.
- Managed staff scheduling and performance evaluations for team members.
- Ensured compliance with health and safety regulations in food service.
- Trained new employees on customer service and product knowledge.
- Monitored inventory levels and ordered supplies to maintain stock.
- Addressed customer inquiries and resolved complaints effectively.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
General Manager
Jack in the Box
Terrell, United States
03.2015 - 07.2025
- Lead daily operations, optimize staff scheduling, and implement cost-control measures while maintaining service excellence and team development
- Foster positive team culture, mentor staff members, and coordinate cross-functional teams to deliver exceptional service standards
- Monitor performance metrics, analyse operational trends, and implement data-driven strategies to improve restaurant profitability
- Streamline inventory management processes and establish vendor partnerships to reduce operational costs while enhancing food quality standards
- Spearhead strategic initiatives to enhance operational excellence, driving restaurant performance through innovative service delivery methods and team empowerment
General Manager
Jack in the Box
Dallas, United States
01.2009 - 02.2015
- Led multi-unit operations, optimized staff scheduling, and implemented cost-control measures while maintaining service excellence and team development
- Analysed market trends to implement targeted service improvements, resulting in sustained growth and enhanced operational efficiency
Shift Manager
Jack in the Box
, United States
05.2004 - 02.2009
- Led shift operations, trained staff, and optimized scheduling to enhance service quality and team performance.
- Managed inventory control and maintained compliance with safety standards.
- Analyzed daily sales patterns and adjusted staffing levels to reduce operational costs while maintaining service excellence and team productivity.
Education
High School Diploma -
CBETIS 234
MEXSkills
- Budget Management
- Team Leadership
- Strategic Planning
- Performance Analysis
- Conflict Resolution
- Customer Engagement
- Operational efficiency
- Service excellence
- Staff supervision
- Staff training and development
- Bilingual
- Effective leader
- Consistently meet goals
Languages
- Spanish
- English
Timeline
General Manager
Braum's Ice Cream & Dairy Store
07.2025 - Current
General Manager
Jack in the Box
03.2015 - 07.2025
General Manager
Jack in the Box
01.2009 - 02.2015
Shift Manager
Jack in the Box
05.2004 - 02.2009
High School Diploma -
CBETIS 234