Carlos Lozano
Ace Staffing Inc
Holiday,FL
20
years of professional experience
Adept at optimizing delivery routes and enhancing customer satisfaction, I leveraged GPS navigation and problem-solving skills at ADL Delivery to ensure timely and accurate package handling. My commitment to safety and positive attitude fostered strong client relationships, contributing to increased repeat business.
Work History
Plumbing Apprentice
3 Months- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Safely handled tools and equipment in large-scale projects.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
- Planned pipe system layout, installation and repair according to specifications.
- Measured, threaded, and cut materials to correct angles.
- Assisted with repairs to steam, drainage, and sewer lines.
- Installed water supply and drainage lines under blueprint guidance, maintaining code compliance and jobsite safety.
- Maintained clean work areas, organized materials, and prepared tools for smooth daily operations.
- Tested pipe systems for pressure and leaks, correcting defects before final inspection.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Followed local plumbing codes, safety procedures, and permit requirements to ensure compliant work.
Ramp Agent
1 Year 11 Months- Coordinated ground crew activities to complete objectives on schedule.
- Stocked aircraft cabins with necessary equipment and supplies.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Guided aircraft into and out of parking positions using hand signals.
- Checked cargo and baggage for security to meet TSA regulations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Promoted to Team Lead on February 2026.
- Promoted to Supervisor on March 2026.
- Clearance to Restricted Areas.
- Received blue badge certification, demonstrating compliance with safety and operational standards.
•Certified as pushback operator for different aircraft such as A-220-300 and E-190. - Directed aircraft loading and unloading, securing baggage, cargo, and mail to meet departure schedules.
- Coordinated pushback, towing, and marshalling activities while maintaining ramp safety procedures.
- Inspected ground support equipment and reported defects to prevent delays and service interruptions.
- Enforced ramp safety protocols, including FOD removal, chock placement, and equipment awareness.
- Trained new ramp personnel on loading procedures, communication standards, and safety requirements.
Delivery Driver
5 Years 8 Months- Delivered packages to customer doorsteps and business offices.
- Achieved on-time deliveries by selecting optimal routes for efficiency.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and a professional manner.
- Improved delivery efficiency by optimizing routes with GPS navigation tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Built strong client relationships through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Ramp Agent
6 Years 6 Months- II Operated ground service equipment including tugs and belt loaders for efficient baggage handling.
- Guided aircraft into parking positions using hand signals to ensure safety.
- Loaded and unloaded luggage and freight for over ten daily flights, assisting crew and travelers.
- Conducted marshaling activities to safely direct pilots to designated parking positions on the ramp.
- Reduced damage claims by adhering to proper lifting techniques when handling sensitive cargo.
- Tracked flight schedules to ensure on-time landings and minimize loading delays.
- Coordinated ground crew activities to ensure timely completion of daily objectives.
- Delivered packages efficiently across assigned routes while adhering to traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer service complaints professionally, fostering trust and loyalty among travelers.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Hired by UNIFI Aviation LLC as ramp agent in August 2024; promoted to team lead in January 2026 and to supervisor in March.
- Received blue badge certification, demonstrating compliance with safety and operational standards.
- Certified as pushback operator for different aircraft such as A-220-300 and E-190.
- I am a blue badge holder.
Education
No Degree - Private Pilot Course
Bachelor of Computer Science - Computer And Information Sciences
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Safe Driving
Problem-Solving
Punctual and Reliable
Time Management
Attention to Detail
Clean Driving Record
GPS and route planning
Route Management
Safe Driving Record
GPS Navigation
Heavy Lifting
Map reading and navigation skills
GPS Operation
Vehicle Cleaning and Maintenance
Delivery Scheduling
Stocking and Inventory
Traffic laws knowledge
Forklift Operation
Route Planning
Safe Driver Training
Vehicle Inspection
Dispatch Communication
Client Relationship Management
Local routes understanding
Aviation
My father was a pilot in Cuba. I gre up in the aviation world. Currently I am working on get my Private Pilot License. My goal is became airline pilot for any US airline.
Timeline
Plumbing Apprentice
Ace Staffing Inc
07.2026 - CurrentRead More
Ramp Agent
Unifi Aviation LLC
08.2024 - 07.2026Read More
Delivery Driver
ADL Delivery
11.2018 - 07.2024Read More
Ramp Agent
Cubana De Aviacion
01.2007 - 07.2013Read More
ISPET Héctor Alfredo Pineda Zaldívar
Bachelor of Computer Science from Computer And Information Sciences
Read More
Superior Aviation Gateway
No Degree from Private Pilot Course
Read More