Carlos Ludizaca
DeFuniak Springs,FL
Summary
Accomplished Communications Officer with experience at Walton County Sheriff Office. Proficient in Computer-Aided Dispatch and skilled in conflict resolution. Experience with crisis management, team collaboration, and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communications Officer
Walton County Sheriff Office
08.2022 - Current
- Process non-Emergency calls efficiently, and in a prompt manner
- Dispatch deputies to high and low priorities calls efficiently way
- Utilizes cross-reference materials and documents for transmittal of accurate locations
- Relays information and messages to field personnel as required
- Monitors, receives and broadcasts calls on multiple radio frequencies
Senior Compliance Administrator
Natomas Park Masters Association
Sacramento, CA
07.2021 - 05.2022
- Member Relations
- Community Compliance
- Community Site Inspections
- Create Violations for homes within the community
- Coordinate Architectural Control Committee Meetings
- Coordinate Disciplinary Hearings
Social media compliance moderator
Telus International
Folsom, CA
08.2020 - 06.2021
- Review videos, posts, comments, reviews, photos and live streaming content according to the social network's policies, workflows and targets, which may include graphic, violent, explicit, political, profane and otherwise disturbing content
- Work with certain programs such as Workday, Lark, Verint and Etc
- Uphold a high standard of accuracy and quality while fulfilling job responsibilities
Team member
Amazon
North Las Vegas, NV
08.2019 - 06.2020
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Participating in Operational Excellence initiatives in some capacity
Education
High School -
American History High School
Newark, NJ06.2017
Some College (No Degree) -
New Jersey City University
Jersey City, NJSkills
- Skilled in Microsoft Applications
- Computer-Aided Dispatch
- Conflict resolution
- Customer service
- First Aid/CPR
- Strategic Task Management
Certification
- NCIC/FCIC certified
- DAVID certified
- 911 Public Safety Telecommunicator
- EMD/EFD certifed
- Mutiple other certifications in dispatch related programs
Languages
- English
- Spanish
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Communications Officer
Walton County Sheriff Office
08.2022 - Current
Senior Compliance Administrator
Natomas Park Masters Association
07.2021 - 05.2022
Social media compliance moderator
Telus International
08.2020 - 06.2021
Team member
Amazon
08.2019 - 06.2020
- NCIC/FCIC certified
- DAVID certified
- 911 Public Safety Telecommunicator
- EMD/EFD certifed
- Mutiple other certifications in dispatch related programs
High School -
American History High School
Some College (No Degree) -
New Jersey City University
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