Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Carlos Luque

Chicago,IL

Summary

Industrious professional with expertise in warehouse management, inventory control, and logistics. Skilled in leading and motivating teams to perform efficiently and optimally. Proven track record of developing and implementing successful strategies to improve processes, Bilingual (English - Spanish), reduce costs, and increase productivity. Achieves cost savings through improved inventory control and streamlining of processes.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Burrito Feliz
Chicago, IL
05.2022 - 05.2024
  • Performed daily inspections of the facility to ensure cleanliness standards were met
  • Maintained a high level of customer service by addressing patron complaints promptly and professionally
  • Monitored cash handling procedures to accurately charge customers
  • Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards
  • Provided orientation and on-boarding training to new associates

Restaurant Hostess

Burrito Feliz
Chicago, IL
01.2021 - 05.2022
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Greeted customers promptly and courteously upon their arrival to the restaurant
  • Monitored restaurant activity to determine seating and dining flow
  • Helped bus tables and ran food to patrons during high-volume periods
  • Maintained a professional appearance at all times while adhering to the dress code policy

Merchandise reception supervisor

SERVIDECO SRL
Barinas, Barinas
07.2016 - 11.2019
  • Responsible for the merchandise reception process
  • Warehouse Supervisor
  • Coordinate logistics in the reception of merchandise, planning according to what sent by the Purchasing Department
  • Guarantee the conditions and quantities of the merchandise received
  • Take photographs of the containers or loaders that are received in the warehouse to have support in case of any anomaly that occurs
  • Receive, review and sign the various supports with which the merchandise is received such as: Invoice, Delivery Note, Manifest, among others
  • Notify the people involved by mail of the shortages and damages of the goods received
  • Coordinate repalletization, labeling the merchandise if necessary
  • Receive merchandise from customer complaints or returns

Stock Inventory Assistant

SERVIDECO SRL
Barinas, Barinas
05.2014 - 07.2015
  • Provided training sessions on proper inventory management techniques for new employees
  • Utilized barcode scanning technology to accurately track stock levels
  • Assisted in the implementation of new software solutions for improved tracking of stock movements
  • Send reports by mail on the material with defects requested by the Control and Loss Department
  • Review differences and confirm inventory

Education

Diploma - Administration Services

INCES Institute
Barinas, Venezuela
07.2015

Bachelor of Science - Computer And Information Systems

University Ezequiel Zamora
Venezuela
08-2014

Associate in Science (A.S.) -

U.E.N
Guanarito, Portuguesa, Venezuela
06.2012

Skills

  • Adaptable
  • Supervisory skills
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Critical Thinking
  • Inventory management
  • Problem solving
  • Attention to detail

Languages

  • English
  • Bilingual

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Restaurant Manager

Burrito Feliz
05.2022 - 05.2024

Restaurant Hostess

Burrito Feliz
01.2021 - 05.2022

Merchandise reception supervisor

SERVIDECO SRL
07.2016 - 11.2019

Stock Inventory Assistant

SERVIDECO SRL
05.2014 - 07.2015

Diploma - Administration Services

INCES Institute

Bachelor of Science - Computer And Information Systems

University Ezequiel Zamora

Associate in Science (A.S.) -

U.E.N
Carlos Luque