Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Macias

Tampa

Summary

Professional parts sales specialist with strong experience in inventory management, customer service, and sales. Known for effective team collaboration and adaptability to changing needs. Skilled in handling orders, managing stock levels, and providing technical support to customers. Reliable and results-driven, consistently ensuring smooth operations and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Parts Counter Sales Person

Crown Buick GMC / Hyundai Genesis
06.2023 - Current
  • Provide expert parts support for service technicians and retail costumers, ensuring timely and accurate order fulfillment.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.

Shipping and Receiving Clerk

Crown Buick GMC / Hyundai Genesis
01.2023 - 06.2023
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Service Porter Supervisor

Mercedes Benz of Pembroke Pines
02.2020 - 04.2023
  • Provide assistance with keeping the lot clean and tidy at all times.
  • Ensure customer vehicles are ready for return after service department repairs.
  • Driving and handling all cars responsibly to ensure damage prevention, and protecting dealership property at all times.
  • Move cars between the dealership’s display area, workshop, storage facility, and the pick-up point.

Technician Assistant

Duct Design Corporation
01.2019 - 01.2019
  • Performed simple and semi-skilled work with minimal supervision.
  • Assisted to complete advanced repairs to equipment, components and systems.
  • Prepared, cut, and installed air ducts effectively.
  • Removed tools marks and surface adhesives after installation to improve project quality.
  • Collected and organized parts to fulfill customers and job order requirements.

Service Porter

Mercedes Benz of Miami
01.2018 - 01.2019
  • Guaranteed the cleanliness of the interiors and exteriors of cars on the lot.
  • Supported parts department with deliveries and pick-ups as needed.
  • Provided transport for customers and dealership personnel.
  • Contributed to service ticket writing and tagging of customer vehicles.

Education

High School Diploma -

Colegio Claret
Venezuela
07-2017

Skills

  • Attentive to detail, able to quickly and effectively prioritize to meet deadlines
  • PC proficient with Microsoft Office Suite, and other specialized software products
  • Excellent organizational, communication and costumer service skills
  • Strong work ethic
  • Inventory maintenance
  • Supply management
  • Sales support
  • Parts department support
  • Customer service
  • Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Parts Counter Sales Person

Crown Buick GMC / Hyundai Genesis
06.2023 - Current

Shipping and Receiving Clerk

Crown Buick GMC / Hyundai Genesis
01.2023 - 06.2023

Service Porter Supervisor

Mercedes Benz of Pembroke Pines
02.2020 - 04.2023

Technician Assistant

Duct Design Corporation
01.2019 - 01.2019

Service Porter

Mercedes Benz of Miami
01.2018 - 01.2019

High School Diploma -

Colegio Claret

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