Carlos Ruiz Cardona
Concord,NC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Hostess
Cracker Barbell Old Country Store
06.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Cashier
Zaxbys Resturant
08.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Jay M Robinson High School
Concord, NC05.2025
Skills
- Customer Service
- Food Running
- Dining Room Management
- Guest Engagement
- Server Support
- Dining Area Maintenance
- Menu Presentation
- Ordering Procedures
- High-Volume Dining
- Menu Memorization
- Interactive Communication Skills
- Item Promotion
- Table Bussing
- Restroom Servicing
- Hospitality Service Expertise
- Cleaning and Sanitation
- Table Setting Knowledge
- Guest Seating
- Greeting guests
- Customer service expertise
- Table assignment
- Positive attitude
- Guest Complaint Resolution
Timeline
Hostess
Cracker Barbell Old Country Store
06.2023 - Current
Cashier
Zaxbys Resturant
08.2022 - 03.2023
High School Diploma -
Jay M Robinson High School
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