Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Carlos Manzo

11644 York Avenue, Apt #F ,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

9
9
years of professional experience

Work History

Server

Northern Cafe El Segundo
El Segundo, CA
02.2025 - Current
  • Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
  • Greeted customers and provided menus to guests.

Restaurant Waiter

Cheesecake Factory Inc
Marina Del Rey, CA
09.2017 - 07.2024
  • Served food and beverages to patrons and confirmed complete orders.
  • Filled condiments and napkin containers during slack periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Restaurant Waiter

Courtyard by Marriott
6333 Bristol Parkway, CA
05.2016 - 12.2017
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Presented menus and answered questions regarding items.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

High School Diploma -

Hawthorne High School
Hawthorne, CA
06-2014

Skills

  • Menu knowledge
  • Customer relationship
  • Table management
  • Cash handling
  • Food station setup
  • Menu memorization
  • Food running
  • Food delivery
  • Table setting
  • Positive guest interactions
  • Hospitality service expertise
  • Guest seating
  • Check payment processing

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Server

Northern Cafe El Segundo
02.2025 - Current

Restaurant Waiter

Cheesecake Factory Inc
09.2017 - 07.2024

Restaurant Waiter

Courtyard by Marriott
05.2016 - 12.2017

High School Diploma -

Hawthorne High School

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