Carlos Marcano
Summary
Friendly Transporter offering safe driving record and positive attitude. Promoting more than 5 years in Animal transportation. Known for adaptability and resourcefulness. Enthusiastic and professional driver position with a delivery/transportation company to deliver excellent customer service.
Overview
11
11
years of professional experience
Work History
Dog Transporter
Dogs Delighted
01.2022 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
Dog Walker
Club Pet
11.2018 - 04.2020
- Increased client satisfaction by providing timely and attentive care for their pets.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
Supervisor
Dog Spa
02.2016 - 11.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Administered medicine directly to dogs as instructed by client's veterinarian.
Linen Attendant
Amertex Textiles
05.2013 - 02.2016
- Improved linen cleanliness by implementing thorough inspection and sorting processes.
- Enhanced guest satisfaction with timely delivery of clean linens to rooms and public areas.
- Reduced linen loss by maintaining accurate inventory records and conducting regular audits.
- Assisted with unloading and loading customer laundry items.
- Maintained safety practices at all times to protect personnel and laundry loads.
Education
High School Diploma -
Dewitt Clinton High School
Bronx, NY06.2011
Skills
- Basic Animal Care
- Kennel Upkeep
- Customer Service
- Medication Administration
- Valid Driver's License
- Pet Boarding
- Pet Sitting
- Punctual and Reliable
- Honest and Trustworthy
- Excellent Communication
- Animal Safety
- Active Listening
Timeline
Dog Transporter
Dogs Delighted
01.2022 - 02.2024
Dog Walker
Club Pet
11.2018 - 04.2020
Supervisor
Dog Spa
02.2016 - 11.2018
Linen Attendant
Amertex Textiles
05.2013 - 02.2016
High School Diploma -
Dewitt Clinton High School
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