Carlos Marcelo
Miami,FL
Summary
Insightful Information Technology Manager with 25 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to internal customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
25
25
years of professional experience
Work History
Senior Infrastructure Manager
BMI Financial Group
05.1999 - 03.2024
- Improved infrastructure efficiency by implementing strategic process improvements and system upgrades.
- Managed complex IT projects for the successful deployment of new systems and software applications.
- Managed an 8 man team
- Responsible for IT procurement
- Balanced and managed IT budgets including out of budget projects
- Served as a liaison to our MSP
- Participated in the implementation of our VMWARE development
- Managed and oversaw between 30 to 40 servers
Education
Bachelor of Arts - Criminology
FIU
Miami06.1992
Bachelor of Arts - Criminology
FIU
Miami06.1990
Skills
- Configuration Management
- Disaster Recovery Planning
- Incident Management
- Application support
- Disaster Recovery
- Hardware and software maintenance
- Information Security
- Virtualization Technologies
- Network infrastructure connectivity
- Business Continuity
- Backup and recovery
- Hardware troubleshooting
- Network Architecture
- Network Administration
- Server Administration
- IT Budgeting
- Data Center Management
- Excellent Communication
- IT infrastructure proficiency
- Equipment procurement
- Analytical Thinking
- Interpersonal Skills
- Continuous Improvement
- Professional Demeanor
- Infrastructure Planning
- Reliability
- Adaptability
- User Support
- Budget Control
- Attention to Detail
- Self Motivation
- Decision-Making
- Project Leadership
- Team building
Timeline
Senior Infrastructure Manager
BMI Financial Group
05.1999 - 03.2024
Bachelor of Arts - Criminology
FIU
Bachelor of Arts - Criminology
FIU
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