Dedicated, hardworking person, enthusiastic, highly organized, and detail-oriented with a combination of eleven years of experiences in management, operations and customer services in banking. As well almost 6 years of experiences in ship construction and fleet support operations Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
My job as an administration generalist involves a variety of tasks
I represent the organizational unit on administrative matters
Recommends, interprets, and/or implements company and internal administrative policies and procedures
As part of my duties, I create/update shipcheck records and support engineers on shipcheck before and after it is performed
As part of my support for shipcheck coordination, I am currently being trained on the schipcheck scheduler.
Devised and implemented processes and procedures to streamline operations.
Shipfitter – Structure Fitter (HII) / New Construction
Huntington Ingalls Industries
09.2018 - 04.2023
Lays out and fabricates metal structural parts, such as plates, bulkheads, and frames, and braces them in position within hull of ship for riveting or welding: Lays out position of parts on metal, working from blueprints or templates and using scribe and hand tools
Locates and marks reference lines, such as center, buttock, and frame lines
Positions parts in hull of ship, assisted by RIGGER (ship-boat mfg.)
Aligns parts in relation to each other, using jacks, turnbuckles, clips, wedges, and mauls
Marks location of holes to be drilled and installs temporary fasteners to hold part in place for welding or riveting
Installs packing, gaskets, liners, and structural accessories and members, such as doors, hatches, brackets, and clips
May prepare molds and templates for fabrication of nonstandard parts
May tack weld clips and brackets in place prior to permanent welding
May roll, cut, and shape plates, beams, and other heavy metal parts.
Minimized material waste through precise measurements and skilled cutting techniques during the fabrication process.
Streamlined workflow for welding processes by accurately aligning bulkheads and plates.
Promoted a safe working environment through consistent compliance with OSHA regulations and company safety policies.
Used welding equipment to fabricate, cut and bend metal components to be installed in ship.
Read and accurately interpreted blueprints to install and maintain components such as within hull of ship.
Personal Banker Safe I
Wells Fargo National Bank.
06.2015 - 09.2018
As a Personal Banker, I spend much of my day building long-term relationships with customers, in person and by phone.
While most of the job is performed in the store, Bankers reach out into the community by placing outbound phone calls to existing clients, visiting businesses, and being active in the community.
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Assistant Branch Operations Manager
JP Morgan Chase Bank, N.A.
06.2012 - 06.2015
As the Assistant Branch Operations Manager, I support the Branch Manager by overseeing the efficient operation of the Branch ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff
Part of duties are contingent on the scope of the services that are offered at the branch
Proficient supervision of the teller functions, ATM balancing, night depository processing, and customer service duties as well
Assist personal bankers with products and services offered
Assist the Personal Bankers during peak periods and help the branch to accomplish their goals, detect potentially fraudulent transactions and accomplish duties when Branch Manager is not present
Other duties includes the handling of extremely confidential information and time sensitive daily, weekly and monthly tasks and responsibilities as well as overseeing the proper and efficient operation of the branch such as; ensure the branch and vaults are opened and closed on a timely basis, enforce dual control procedures at all times, assist new tellers with training, oversees tellers duties, keep staff informed of pertinent changes in operational policy and procedures, prepare teller performance and disciplinary notices as required, schedule tellers for adequate coverage at all times, perform pre-audits to insure ongoing adherence with compliance procedures, maintain and test alarms and other security devices, balance and troubleshoot ATM’s/Debit Card concerns, report facility-building concerns to maintenance, ensure excellent customer service skills are practiced by all the teller staff members, meet with staff regarding branch security and safety issues, facilitate meetings to disseminate operational information.
Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Managed daily branch operations for optimal productivity and customer satisfaction.
Education
High School Diploma -
Unidad Educativa O'Neil
Guayaquil, Guayas
01.2002
Some College (No Degree) - ESL-Classes
Delgado Community College
New Orleans, LA
Some College (No Degree) - ESL- Classes
Broward Community College
Hollywood, FL
Accomplished of the RA (Regular Apprentice) Program for Shipfitter at Huntington Ingalls Shipbuilding in Pascagoula, MS
MGCCC (Mississippi Gulf Coast Community College)
Online classes – Fundamental Level
Ingalls Shipbuilding SCM Academy
Training completed on 03/07/2024
QMS Internal Audit Training
Online classes
OSHA 30 Hours Outreach Training Program- General Industry
08.2017
Skills
asksReliable Excellent work ethic, excellent communication skills Strong interpersonal skills, energetic, dependable, fluent in Spanish, Detail-oriented Account analysis expertise, management skills, performs well in team leadership, complex problem solving, strong ability to maintain confidentiality, ability to adapt t due to ambiguity, critical thinking Received internal audit score of "Perfect"
Created strategies to develop and expand existing customer sales, resulting in a 20% increase in annual sales and increased customer satisfaction, accomplishment of RA (Regular Apprenticeship Program) at HII and QMS Internal Auditor training (HII)