Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Marquez

Garden Grove,CA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Committed to contributing to business success, providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

4
4
years of professional experience

Work History

Team Member

Chuze Fitness
11.2022 - Current
  • Worked effectively in fast-paced environments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Processed payments and cancellations for membership.
  • Managed locker room inventory and supplies, replenishing as needed.
  • Conducted gym tours and provided information and directions.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Collaborated with management team, promoting efficient and effective training and tasks.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments and cleaning tasks.

Videographer

Freelance
09.2019 - Current
  • Paid to film and edit videos, Worked on videos for schools (promotional and sports related)
  • Developed creative approaches to video production to create unique and engaging content.
  • Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
  • Worked closely and communicated regularly with clients to understand and capture vision on video.

Front Desk Receptionist

Portofino Inn & Suites
06.2022 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.

Barista

7 Leaves Cafe
07.2021 - 03.2022
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.

Education

Business

Golden West College
Huntington Beach, CA

High School Diploma -

Hare High School
12012 Magnolia St, Garden Grove, CA 92841
06.2019

Skills

  • Cash Handling
  • Customer Service
  • Workplace Safety
  • Cleaning
  • Staff Education and Training
  • Complex Problem-Solving
  • Fluent in Spanish

Timeline

Team Member

Chuze Fitness
11.2022 - Current

Front Desk Receptionist

Portofino Inn & Suites
06.2022 - 02.2023

Barista

7 Leaves Cafe
07.2021 - 03.2022

Videographer

Freelance
09.2019 - Current

Business

Golden West College

High School Diploma -

Hare High School

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Carlos Marquez